Baymont by Wyndham Dale

Дружелюбный персонал

Poorly maintained. Stained bathroom floor. Sink drained like molasses. In shower conditioner and body wash dispensers didn’t work.

There was an outlet with things plugged in to it directly behind the left side mattress. The bathroom and shower have dubious looking grout. The pool was warm but the pool looked run down and grout could also use a good cleaning. The gumball machine downstairs had melted candy in it. The whole property is just kind of run down and worn out for the price they charge.

Was not bad but pool was cold and we did not get clean towels and breakfast was not enough for as many guest as they had it would run out within minutes and u would have to wait for them to cook and bring more out.

Breakfast- they dont have an extra waffle maker. Had a wait for 20mins to make my own waffles. I had breakfast at 9am and tables werent clean, trash was full, and hardly any eggs or sausages was left, but they replaced it after being there for 12mins. Wish they had yogurt, other fruit instead of apples, and enough creamer for the coffee because whatever coffee they used wasnt great. Pool was cold, and a bit dirty. Rooms- slept well , cleaned, and comfy. Front desk- friendly and took care of any issues with my bill.

The staff I encountered were helpful and doing their very best. The issues I had were due to understaffing. Before even walking into the hotel I noticed all the trash bins outside were overflowing. During breakfast the same worker was prepping breakfast, restocking, checking guests out, and cleaning up dirty floors. Our room was okay, but, definitely could have been cleaner. We had two floor lamps in our room- both were missing the knob to turn them on/off and one was missing a lamp shade so we had a bare bulb. We did ask for the lamps to be fixed and knobs were brought up and added in a timely fashion. The pull out couch mattress was just gross- large urine stain among other things. I couldn't let my child sleep on it. Overall, I appreciated the staff and their hard work but, I would not stay here again.

Property seems to lack in maintenance and upkeep. Our room had broken soap and shampoo dispensers and a moldy smell in the bathroom. Although, friendly staff and breakfast is decent. Not many options for hotel stay when visiting Holiday World so is possible we would return.

The photos are not representative of the hotel. The room smelled musty. The bathroom did not have much shampoo or body wash. The breakfast was quite stale. However, the staff was very polite and nice. We will not be back.

I will never stay at this property again. Air was off in our room and took hours to cool off. Front desk charged my card even after given a different form of payment and assured me he didn't. Room was dirty. Outsode doors propped open with rocks because the key entry didn't work allowing anyone to come in. The only worker there spoke and understood such little English that we couldn't get our concerns heard or addressed. Worst place I have ever stayed.