Stayed at the hotel for 7 nights as was in town for the JFK 60th Anniversary and a couple of other events. It’s in a REALLY good location and easy walkable to most places. Dealey Plaza was a casual 10 min walk. There are a few bars and restaurants about too plus x3 seven eleven stores in easy walking distance.
The hotel itself was very nice in terms of appearance and decor. The room I had was lovely and tastefully decorated and looked high end. The beds were extremely comfy and the shower fab. The smart tv also let you connect to YouTube which was a bonus.
The one thing that sadly stood out for me was the pretty not interested aspect of the staff. It’s not to say they were rude; but generally things just felt a bit self service. I think Thanksgiving meant many people were away, but the hotel generally felt a bit soulless.. it didn’t bother me too much as I was out a lot; but walking in and out no one really says anything to you. Location of reception doesn’t help with that as you don’t walk past this area to go to the room. The room was really lovely but had zero information anywhere about the hotel, swimming pool times, room service, restaurant opening and menus? I wasn’t given anything at reception and sadly it prompted me to eat out (which was probably cheaper). Overall thought on balance I had a really good stay and would stay again despite the feedback. It just doesn’t have a staff wow factor despite the lovely interior. The surrounding area I avoided after dark.
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