Hyatt House Fort Lauderdale Airport/Cruise Port

Our shuttle driver. I couldn’t understand him due to his thick accent. He was very curt and impatient, bordering on rude. Everything else was wonderful. Room is beautiful, comfortable bed, and the best shower Ive ever had.

Excellent pre or post cruise hotel. Friendly and professional staff; nice rooms, and a lot of shopping/eating options easily walkable distance. Arranging transportation to the cruise port was also easy and affordable. Will choose to stay here in the future!

Although I only stayed 1 night, it was great! If I ever visit the area again, I will definitely look at staying here again. When I tell you this place was spotless - I mean it! I have NEVER seen anyone scrubbing the metal floor piece in the main doorway with a TOOTHBRUSH! They are dedicated to cleanliness. Every area I went into was clean, bright, and smelled sooooo good! The staff was very friendly and helpful. Always greeted me with a smile and kindness. I didn't get to try the breakfast, but from the looks of it, the other guests really enjoyed it!

Great experience with the staff and really clean, modern rooms. Lots of shops and restaurants in the earea within walking distance as well. We were flying in and out early in the morning and the airport shuttles were punctual and extremely convenient. Would definitely stay here again.

Highly enjoyed our stay at the Hyatt House. Property was clean and area was safe and quiet. Lots to do within walking distance including shops, restaurants, cinema, bowling etc. Super easy to get a parking spot, even during the Christmas time period. Every staff member we encountered was friendly and approachable. Only issues we had was with the key cards not working and sofa sheets not being changed, but not a big deal for us. Would definitely stay here again.

No hot shower water in 210. When I tried the shower the water leaked out the door and covered the floor. The desk staff was helpful but could do nothing but inform maintenance of the problem. Showering at next stop.

Nice hotel. It was comfortable. The bathroom was a nice size but did need some attention to the condition. There was rust on the closet and the shower was starting to show signs of wear. Otherwise, it was clean and a reasonably priced option for close to the cruise port.

Would we stay at this hotel again, yes. It was clean and a great location. There is an iPad in the lobby where you can order a shuttle to take you to your cruise port, you have to pre pay when you use this iPad. We paid for 5 people to get the shuttle to the port. Our boarding time was 12:30, so we ordered to be picked up at noon. When we placed the order it told us to be ready in the lobby at 11:45. We were ready earlier than that. The shuttle service may have been telling the front desk they were running late, but no one communicated that to us. So at 12:15 we ordered an Uber, it picked us up at 12:17 and now the Ways Shuttle service will not refund us our money. If you want to get to your port during your actual boarding time, DO NOT USE THEIR SHUTTLE SERVICE, use a ride share srvice

I have stayed at this hotel for years and was pretty disappointed in this past stay. We drove in late in the evening and we were very tired. We were told to use the keys and enter at the back door and the keys worked once and then stopped. It was nothing we did, we went back four times to get keys re-made and they all stopped working after two times. The main elevator was not working for the entire time we were there. The breakfast was almost gone by the time we came down at 8:30 and no one was replenishing it. Not sure what is going on with this location but I think had they told us about the issue with the keys we would have been more understanding. After two failed attempts they told us they were aware of the issue.