Premier Inn Barnsley Central M1 J37

Went to visit my brother in ICU staff were amazing, extremely kind and helpful, back down this week for his funeral and again staff went above and beyond. James Green is one of the very kindest most helpful people I have ever had the pleasure of meeting. He is so helpful and has so much empathy for his costumers. He made a very difficult time easier for us all.

Lovely welcome from Sam. Very friendly and accommodating service. Nice clean room with a lovely view. Looking forward to breakfast. Family room is spacious and comfortable and perfect for our needs as a party of three. Will definitely be staying again.

Booked in to a Premier Plus and simply was conned! The room was dirty, the air con was faulty and the latches on the window were coming off so all in all it had the air of apathy. Despite having Premier Plus, the room was supposed to have certain extras such as better Wi-Fi ( nope) and bottled water and coffee pods etc. The cleaner obviously thought it didn’t matter to stock and clean the room so it resembled a good example of their apathetic staff only exemplified by the reception staff who were clueless and indifferent. Add the overall look of the place, the awful location, lack of local amenities then possibly prison is a better option- a dump!! Front of house staff are useless and have no intention of helping, Lingering fish smell throughout the restaurant, if you can call it that after climbing over food all over the floors, then got told there was no hot food and gave a pathetic excuse that the chef hadn’t turned up, this happened on my previous stay just a week before. Avoid if possible!!!

This Premier inn is located in the town centre. We visited the town and decided to stay over in Barnsley. The rooms are clean and everything you need is there. The local town centre shops pubs and restaurants are only a short walk away from the hotel. Didn’t eat there so I can’t comment on the food. We ate in the many cafes and restaurants in the centre of town. I would stay again if needed.

The customer service is incredible, the rooms are clean and the beds are very comfortable. I especially thank the man who greeting me at noon on May 13th. I can't thank you enough for your kindness and consideration, you are incredible at your job and made my world a better place.

Stayed at premier inn for a couple of nights due to work in the area thought I would have a breakfast oh no got told no chef again it’s getting a joke now no staff on reception again either ran bye muppets come on premier inn wake up dirty rooms staff don’t want to be there very poor no managers about got no bulb in my light hot and cold water coming from shower very noisy