Kernique
19 февраля 2024 г.
If you are thinking of staying here, DONT!!!!! This was the worst hotel I have ever been to ever. The AC didn’t work, there was a mouse running around our room leaving droppings everywhere, they gave us pillows with no pillow cases, had no towels and there were roaches. When we asked to be moved to another room because we got in late and the children were sleeping, they refused and said they were overbooked. They offered to discount our first night and never followed through. We ended up leaving after already paying for our stay and would you believe the general manager and hotel staff have been giving me the run around about my refund. This is the most frustrating experience ever. Don’t say I didn’t warn you.
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