Portbyhan Hotel

Unfortunately, it didn't start well as room smelled very damp caused by recent floods. Management endeavored to rectify this. Staff were friendly, warm and helpful, Food was satisfactory but not outstanding. Good size room, very clean but shower rather small. View over the estuary truly magnificent. Generally, a warm experience and good break.

We stayed in this hotel for 2 nights and it was a wonderful stay. The hotel is in a very good location which overlooks the harbour and is about 10 mins walk from the beach and main area. There are lots of food places nearby. The breakfast in the hotel was amazing, very fresh and good choices. The rooms were quite small but were very clean and the view was amazing from our window. The rooms are however quite warm as there is no air con but there was a small fan provided. The staff were all lovely and the hotel had really nice facilities such as a bar and terrace which overlooked the harbour. The breakfast area also had really nice views. There is no parking but we parked in the Millpool long stay car park which is about £10 a day.

Stayed at this hotel for 1 night. The reception staff and bar staff were exceptional. We had a great stay until breakfast! Waitress (marcia) was fantastic but chef was rude! Snatching prongs for food from me and my partner! Another guest made comment to us to about them having the same treatment the day before. His interactions with waiting staff was tense which made an awkward watch and I could not wait to leave! Nowhere does it say that you are only allowed once up to the buffet, I have growing lads and the size the plate was small....when they went back up the plates were taken off them from chef and refused food. Portions need to be bigger for guests that have not paid cheap! I asked for a feedback form from reception (who were more than happy to help) and have completed my concerns.

Returned last week from a 5 day coach holiday and it was one of the best hotels I have been to. Staff were very polite and helpful. Room was clean and overlooked the river, which had a great view. Food was of limited choice but cooked and presented very well. Would highly recommend this hotel.

Just come back from a lovely stay here. Hotel staff made you feel very welcome, they were all very professional and friendly. Lovely sun terrace Breackfast was lovely. Rooms clean and tidy. Great location with even better views, would definatly recommend.

The stay overall was excellent, and all the staff were very polite and helpful. On our last evening meal our party were not keen on the main course, when we notified the Staff Supervisor Sharon, that we would be absent on the night, Sharon responded as follows:m She outlined that the hotel could and would provide alternative meals of our choice, on that suggestion, we discussed what Sharon had offered us. On the outcome of our discussion, we all accepted the offer and chose what we preferred. Needless to say that on that evening, all of us had a brilliant meal in the hotel, and this saved us going out and searching for a restaurant. Well done Sharon you certainly warrant your status and in my opinion a higher position. Patrick.