Neptune Paradise Beach Resort & Spa - All Inclusive

Персонал и руководство были очень приветливы и гостеприимны. На территории отеля есть 3 отеля, и мы остановились в Paradise. У нас был легкий доступ к бассейну, пляжу и ресторану. Один из членов нашей семьи — инвалид-колясочник, и они установили пандусы в холле и в нашем номере. Бассейн в Palm был для нас более удобным, поэтому мы использовали его. Спа был прекрасным, и они так хорошо о нас заботились. Изюминкой была вкусная еда в буфете и ресторанах. Нам понравились итальянский и индийский рестораны. Вся еда везде была такой ароматной и свежей. Мы наслаждались вечерними развлечениями и прогулками по пляжу. Всегда был кто-то, кто помогал нам спуститься по нескольким ступенькам к пляжу. Кровати и номера были чистыми и удобными. Было много обезьян, которые развлекали нас, но никогда не забывайте, что их нельзя кормить. В целом, мы провели там такое замечательное время!

Our family spent 5 nights at the Neptune Paradise after a weeklong safari. Overall, it was a really enjoyable resort. We arrived on New Year’s Eve and the celebration on the lawn was amazing, with a huge buffet that had pretty much any kind of food imaginable, including a huge fresh fruit station. The regular buffet the rest of the visit was not quite as extravagant, but still had some good options, including some authentic Kenyan dishes. There was also a nice selection of South Indian dishes. We ate one night at the special Italian restaurant that required reservations, which was a nice change of pace. The pool area was excellent, including the swim-up bar, which included alcoholic and non-alcoholic options; our kids were thrilled to learn that Shirley Temples were included in the all-inclusive. (Shout-out to the excellent bartenders, especially Mangi and Geoffrey.) The beach was excellent, clean and picturesque and generally fairly quiet (at least during our visit around the New Year). There are some beach boys who do try to sell or “guide” you, but they are pleasant enough and willing to take “no” for an answer. Rooms were generally comfortable with strong air conditioning. Wifi was great throughout the resort. The front desk was very helpful, including in receiving a couple of parcels for us (like when we needed to order aloe vera from a local pharmacy). The only significant annoyance was the need to compete for sun loungers, as there clearly are not enough for everyone when the resort is busy. This leads to a massive competition to reserve loungers first thing in the morning (or leave possessions out overnight), using towels, shirts, books, etc., and then keep the lounger all day while going to the pool, beach, meals, etc. The hotel tries to manage this by having a check-out/check-in system for towels, but people just keep the towels overnight (and then sometimes will remove towels from chairs). If there were a better way to manage the chair situation (ideally by providing enough chairs for all guests), that would be a significant improvement. The other surprise was the lack of a tip box. Based on other places we had stayed, we expected to be able to leave tips at the end for all the staff. However, the front desk said there is no tip box and we should just tip individuals as we liked, which is challenging given the number of people we interacted with and the lack of small bills. However, overall we enjoyed our stay and would recommend this hotel.

Hotel is amazing, working there people are really nice and helpfull. Excellent food, beautiful beach and great animation group. I loved aqua gimnastic with Mr Klint 😁💪 Interesting shows every evening. Perfect pleace to relax and spend time with family.

The Village Is so beautiful, It has every services that every person needs. The Better thing for me It was the food, because It'simply cousine but Always various and really tasty. The beach and the Sea are so Amazing e the water was very warm. Also the different trips we have done was very interesting and funny. At the end we was very Happy and satisfied about our holiday.

This hotel is beautiful, attention to detail from the wonderful food to the entertainment to the gorgeous flower displays is unrivalled. Not forgetting the beach with its beautiful unspoilt white sand and the warm soothing waters of the Indian Ocean. The staff are the friendliest and most attentive in the area. Nothing is too much trouble. A wonderful place to experience Kenyan hospitality and make memories.