Ingenia Holidays Rivershore

帶孩子住帳篷酒店 很新鮮的一次體驗

大篷車入住挺好的·環境很美·還有一個大的水上樂園孩子們很喜歡·前台服務不錯（給我們提前辦了入住）大篷車裡什麼都好就是唯一遺憾裏面自帶的燃氣灶居然不能用（沒有任何提示和説明·前台也一直沒提這個事）造成我興沖沖開車10公里出去超市買的100澳幣食材（人民幣大約500塊）居然回來沒法做（因為是中國特色食材·需要炒菜·而且料都是碎的）前台事後解釋院子裏有BBQ的燒烤爐可以用·可是我的菜沒法用BBQ那個做呀是完全不同的…所以很遺憾房間裏的爐灶不能用和自己的損失…其它都好。

We are usually very much resort people and so booked this glamping tent not really knowing what to expect and we were very impressed! The tent was clean and spacious, the towels and linen were hotel quality and the bed was super comfortable. The park facilities were outstanding, a great pool and bar area and the grounds are beautifully maintained. The tent felt very private and had a lovely lawn area and view of the river. The staff were very welcoming and friendly, from check in to check out. Highly recommend this spot and we will be back again next time we visit the Sunshine Coast.

I organized a surprise week at Rivershore for my parents 50th wedding anniversary and their 70th birthdays. Family and friends traveled from Victoria and other parts of qld to stay and celebrate. Jean and her staff went above and beyond to keep this surprise from my parents, who kept ringing trying to check in early and ruin the surprise! Jean was in constant contact when guests arrived to ensure the staff were not giving the surprise away and to make sure it all went off without a hitch. It did! There were 21 of us in various accommodation types and nothing was too much for the staff to accommodate us. From delivering groceries to the glamping tents so my cousin and kids were in place for the big surprise, to providing extra beds when our tent got flooded! On check in I was gifted pedal cart vouchers for the kids and a cocktail voucher for me! On check out my parents were personally gifted wine, chocolates and a Rivershore hat from Jean to congratulate them on their milestones and thank them for staying at Rivershore. It was torrential rain and wind all week yet we still swam, played mini golf, cricket, board games, used the water slides, did water aerobics, roasted marshmallows and made family memories we won't forget. Especially my Mum and Dad's reaction to that surprise! Thank you so much Jean and staff, it means more than I can say I highly recommend Rivershore, all accommodation options are amazing with something to suit everyone. The staff are happy and treat each other and guests like family. The facilities and location are perfect for all ages and it is a wonderful holiday in any weather.

What a great spot! The distance to town is roughly 5-10 mins drive but the location of being out of town is blissful and makes it worth it. Pool side, deluxe site in a van: perfection. Positives: Good staff; in particular Alisha! She was the best! She went over and above for our family. Other positives included good facilities, great pool area, good for kids of all ages, so including (go karts, mini putt putt, bounce pillow, soccer, water park, pool, slides, playground and best of all open grass!). Another positive, the parent rooms are such a great idea! We had 3 to pick from, which were also unisex / disabled toilets and this was great. We used these every day! Negative: The facilities via the pool are not well kept, as they could be. We were made aware on arrival that this is the bathrooms day visitors so obviously they get used a lot, so it makes sense.

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