Haghartsin Hotel and Restaurant

Это был, безусловно, худший опыт проживания в отеле, который у меня когда-либо был. Обслуживание было ужасным от начала до конца — персонал был невнимательным и, казалось, совершенно не заботился о гостях. Еда была отвратительной и явно просроченной, совершенно несъедобной и небезопасной. Хуже того, горячей воды не было несколько часов, что совершенно недопустимо, особенно зимой. В номерах было ужасно холодно, из-за чего невозможно было чувствовать себя комфортно или нормально отдохнуть. Этот отель в одиночку испортил новогодние праздники 250 людям. То, что должно было стать праздником, превратилось в кошмар из-за их некомпетентности и отсутствия элементарных стандартов гостеприимства. Я настоятельно рекомендую всем держаться подальше от этого места. Избегайте его любой ценой.

It was a good place to spend a weekend at first sight, You will be disappointed the very first moment you get here. • The receptionist didn't even look at me when I walked in, she was very "busy". • We were waiting for check-in for 20 minutes, although we arrived later than check-in time. • No one helped us carry our luggage. • the room was not very clean, although the price is high enough to afford a good cleaning (* I know it's not critical, but the interior design was terrible). • this is the BIGGEST point that made me write this review. The playroom was in a terrible condition. All the toys were dirty and broken, there was not a single car for boys, I found several plates and dirty soft toys (*the bunny didn’t even have ears 😂). I'm not sure about the nanny's schedule, but we didn't see her there the first day. • breakfast was 4/10. • The menu for the restaurant was very expensive, and i had no confidence in the quality of food after the breakfast in this place. • The only thing that didn't disappoint was the pool. The water is clean and good, next to the gym. • also a nice playground outside. • The hotel does not have a taxi service, you will have problems if you travel without a car because it is very difficult to find a taxi in this area most of the day. • also it’s very noisy during the night because of the highway. If this review makes sense to the owners of this place, I would definitely recommend to reconsider the quality of the service and the PLAY ROOM. The price is too high for this quality and level of service.