Гость
16 октября 2022 г.
Nice hotel close to nice restaurants, bar staff were fantastic, however, had an issue with electricity being cut off in our room, reported issue and were offered to change room, as it was very late we refused and insisted issue to be resolved, security man checked our card was inserted correctly, which we already checked! Then was told the boss of the hotel has many other businesses and is very important, after explaining that if I fell over in my room I would be more than happy to seek legal advice, then was told the maintenance man was on a 2 week holiday, I continued to insist on the issue to be sorted, 30 minutes of pushing the maintenance man turned up looking extremely angry and sorted the issue within 10 minutes of turning up. Later the security man had said the fuse box had burnt out and was very old and to resolve the issue extra thick fuse wire was installed!!! .we are glad we moved on 2 days after, not one person apologised which was poor
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