The Oxley Motel Dubbo

We enjoyed our stay and mostly everything was great. I have only put four out of five for cleanliness as the carpet needs cleaning. Otherwise everything else was clean and perfect. Also four out of five for Service. If I ran the motel, I would not have staff in the reception talking about other staff members while customers are trying to check in. Staff who are not greeting the guests should remain silent unless asked for help. It was difficult for us to hear the receptionist and for her to hear us due to the excessive chatter of the other staff members in reception. Otherwise everything else in the service was okay.

The hotel room its self was not bad but the customer service is shocking. There was a large group staying in the room beside me and they were rather loud. I left it till just after 11pm before calling reception and when I did was met by a rude lady telling me she infact would not do anything at all. I made this review on google and they ran me down unprofessionally saying no one was in the room beside me- I met them the next morning as I was packing up my car! Red the reviews on this hotel and avoid at all cost.

First of all was supposed to pay on arrival but hotel took payment before I arrived then blamed ******* and upon calling ******* they blamed the hotel and both stated “oh well nothing I can do” when all I wanted to do was pay with a different card on arrival as stated on my booking. This has never happened to me before with my ******* bookings and with either party not willing to help was very disappointing - both have lost a customer, air con didn’t work and it was 32 degrees granted they looked at if for me and it worked the 2nd night. Door didn’t work properly so everytime I went out it would take a ridiculous amount of time to get back onto my room. I will not stay here again.

Centrally located accomodation in Dubbo within short drives to Zoo and Gaol. Close to several food outlets. Comfortable bed and spacious room. Reception staff were friendly and very willing to assist with any concerns.

Have stayed here 3 times in last year. Older tired motels I'm OK with - as long as they're clean. 1st time last minute booking, room OK, bathroom cleanliness ok - just. 2nd time, OK but shower kept falling down. 3rd time, yesterday - room OK, bed comfortable, bathroom YUK, grouting of tiles almost black in places. Hair on floor of shower.

Room required recarpeting ,repainting , whilst the property had potential in need of maintenance.Wet carpet inside room near air conditioner .

Clean and tidy. Close to various dining options and town centre. Pool was awesome. Could do with a microwave in rooms. They're inexpensive. Some maintenance on shower head and leai

Arrived at 6.10pm. Reception closed. Met no staff on arrival or departure. Overall opinion was fair. Would not stay again.

I rang saying I would be late and was helpful and understanding. The room was nice and cool and clean.