Apartments and Rooms Villa Naida

My worst ever experience. I had directly booked with them for a 2-night stay in the month of June 2023 as early as Feb 2023. My booking was confirmed both by a WhatsApp message and by an e-mail. Subsequently, I exchanged a few mails enquiring about a few places around the apartment that were all answered. One week before arrival, I sent a confirmation mail. When we arrived by around 9 pm, after having spent over 24 hours on travel from India, we were told by the person at the reception that his system did not show our booking!!! When I showed him the mail confirmation, he said it is from the owner and he is unaware of it! When I tried to contact the owner over phone, he did not take my call nor respond to my WhatsApp message - not even an apology for literally making us stand in the middle of the road at that late hour. And the attendant also advised me that I should not get upset!!! He took me to the nearby hotel Sol where also there was no room and completely disappeared. Fortunately for us, the receptionist in Hotel Sol took pity on us and found us an alternate accommodation. I strongly advise all never to book directly with this apartment.

We arrived and had not been informed about how many steps there were. There was a dead rat on the bottom step. We thought we had booked an apartment. It was a large very dark room with no natural light. The check in person was really helpful and helped us find somewhere else.

Proprio di fronte al porto turistico con possibilità di parcheggiare la propria auto in un posteggio vicino agli appartamenti che distano due minuti a piedi (ma due rampe di scale 😊). L'host è molto simpatico e disponibile, ci ha inviato dei video su dove parcheggiare e come raggiungere la camera. Camera carina. Dagli appartamenti si raggiunge facilmente il centro storico con un tragitto di 15 minuti di bus o 40 minuti a piedi. il mare dista circa 15 minuti di autobus oppure 30 a piedi.