Premier Inn Dunfermline

Tired looking and needs updating , breakfast is cold but tasty shouldnt cook so much all in one go so it’s just sat there

Booking a premier inn is normally my go to as it’s a safe bet and you know what your getting with there standards. Unfortunately the room was not up to its standards, it was a very, very tiered hotel. After paying for 3 nights at the price of £234 for a family of 4. We had to delay a night and pay an extra £38 to move the date one day later. I was so disappointed in the cleanliness of this hotel. The room we had a first was in need of some care. It had a lot of damp patches in the bathroom. The bathroom vanity was disintegrating near the toilet. The carpet was so old I’d thought I’d gone back in time. I booked a family room for me, my husband and my two children age 9 and 11. The room was so small we could barely put our cases anywhere. They’d put in two single beds squished in near the wall. I’ve staying in loads of premier inns around the country and I’d say this is the worst one I’ve ever been to. I spoke to the lady at the from seat explaining to her that to room was really small for and I’d booked a family room and as we were there for 3 nights is there anyway we could move rooms. Emily the lady on the from seat was so helpful she managed to find a little bit bigger room for us to stay in. She set up another bed. Very grateful. Don’t think we’ll stay here again. Breakfast buffet was ok, not amazing.

Really disappointing experience. Had requested reception to clean room, clear bins and change bed line before we left. Came back to see none of this was done. Bathroom bins room bins were not emptied. Bed linen and duvet covers were no changed. Bath sink were not cleaned. There were no toilet rolls filled. Please avoid this specific stay at all costs.

very poor stay everything closed at 9/10 oclock. so when out for the day and coming back to premier inn expecting something to eat and drink and nothing was available

easy to check in/ out despite arriving late that evening! plenty free parking available and a lift is available to avoid dragging luggage up the stairs. hardly heard any other guests from our room and housekeeping were super friendly and helpful as and when needed. super comfy bed however room was consistently 25^c, ac only had heating options. bathroom had a large crack in the baseboards, black (mouldy?) markings on ceiling, and shower curtain did not reach both sides/ stay towards edges resulting in the floor being soaked. would stay again because most issues were minor and primarily used the room exclusively to sleep throughout the week!

If my mum had not paid in advance for our 2 rooms, we would have left. The rooms where no way like the photos, scruffy unkempt. The staff looked like they had yesterday's uniform on. The outside of the restaurant looked like it was closed down the same goes for the interior. The whole site needs closing down and deep cleaning this includes the staff. I am well travelled and this is the worst hotel I have stayed in