Отзывы об отеле Metropark Hotel

Ответ от объекта размещения: Dear Guest,Thank you so much for taking the time to write this heartfelt review—it truly means the world to us! We’re thrilled to hear that your stay in Dunhuang was such a wonderful experience, and that our team’s service left a positive impression on you, from the front desk to the restaurant and housekeeping.It’s our pleasure to offer thoughtful touches like complimentary room upgrades, afternoon snacks, and the little extras such as bandanas—we hope these details made your trip more comfortable and memorable. We’re also glad you enjoyed the variety of our breakfast and found the laundry room convenient for your needs.Your honest feedback stands out to us, and we’re honored that we could be the hotel that made you want to share your experience. We sincerely hope to welcome you back to Dunhuang soon and provide you with another amazing stay!Warm regards,The Hotel Team

Ответ от объекта размещения: 【2024年裝修+房間寬敞+服務熱情】親愛的家人！您好！非常感謝您在百忙之中分享這段美好的入住與旅途體驗，您的認可讓敦煌維景酒店全體員工倍感温暖與鼓舞！看到您對前台及餐廳服務的肯定，我們由衷欣慰 —— 用心傾聽每位賓客的需求、提供誠懇貼心的服務，是我們始終堅守的初心。而能為您送上西線免費直通車這份驚喜，陪伴您探索敦煌 Silk Road Heritage City、西千佛洞、陽關、玉門關、雅丹地質公園等珍貴地標，更是我們的榮幸。特別開心晨光旅遊的呂師父以專業細緻的講解和耐心周到的陪伴，讓您深入領略了絲綢之路的歷史底藴與獨特地理風貌，為您的敦煌之行增添了豐富的文化內涵。絲綢之路的傳奇仍在延續，敦煌的壯美風光與人文魅力也值得反覆探尋。敦煌維景酒店始終致力於為每位賓客搭建深度體驗敦煌的橋樑，未來我們將繼續優化服務與行程安排，期待能再次迎接您的到來，與您一同解鎖更多敦煌的未知與美好！祝您旅途愉快，萬事順意！

Ответ от объекта размещения: Thank you so much for taking the time to share your detailed and sincere feedback about your stay at Dunhuang Weijing Hotel. We truly appreciate your recognition of our location—being in the city center while maintaining a quiet environment, the convenience of reaching the night market (only about 1km away), and the ease of booking Didi for transportation. It also warms our hearts that you enjoyed our thoughtful services, such as the free airport pick-up from Mogao International Airport, the daily fresh fruits and yogurt cups provided in your room, and the DIY laundry service that added extra convenience to your trip. These are all details we carefully prepare to make our guests’ journeys more comfortable, and your approval means a great deal to us.We also take your comment on the room cleanliness very seriously. This is a key aspect of our service that we always strive to perfect, and we sincerely apologize for not meeting your full expectation on this front. We have immediately shared your feedback with our housekeeping team to conduct a thorough review of our cleaning procedures, strengthen quality checks at every step, and ensure that similar issues do not occur in the future.Your feedback, both positive and constructive, is invaluable to us as it helps us continuously improve our services. We sincerely hope to have the opportunity to welcome you back to Dunhuang Weijing Hotel in the future, and we will spare no effort to provide you with a more perfect and comfortable stay experience.

Ответ от объекта размещения: 【2024年裝修+房間寬敞+設施齊全】親愛的家人！收到您如此細緻用心的好評與“強烈推薦”，我們深感榮幸與喜悦！非常感謝您選擇入住並花費寶貴時間分享您的入住體驗。您對 “服務一流” 和 “前台熱情周到” 的認可，是對我們團隊的最高褒獎。我們始終相信，有温度的服務是旅途中最美好的部分，您的肯定讓我們倍感鼓舞。很高興您喜歡我們每日準備的 水果與小食 ，這是我們希望為客人旅途增添的一點甜蜜心意。同時， 房間的整潔度 與 優越的地理位置 能為您帶來便利與舒適，也是我們一直努力保障的基礎。您的推薦是對我們最大的支持！這比任何廣告都更有力量。我們已將此份喜悦與鼓勵分享給全體員工，尤其是前台團隊，大家的笑容將因您而更加燦爛。誠摯期待您的再次光臨，讓我們有機會為您提供更多美好體驗。祝您諸事順遂，旅途常伴温暖！

Ответ от объекта размещения: 【2024年裝修+設施齊全+服務熱情】親愛的家人！太感謝您的極致認可！能超越五星級酒店的體驗，讓您感受到員工的熱情、設施的新穎，還有洗衣設備和自助早餐帶來的便利，我們整個團隊都備受鼓舞。您的強烈推薦對其他遊客來説更是珍貴參考，已經迫不及待期待您的再次光臨！

Ответ от объекта размещения: ★ [Abundant breakfast + Thoughtful service + Convenient transportation] ★Dear guest,Thank you so much for choosing to stay at our hotel and taking the time to share such a heartwarming review! We are truly honored to have provided you with a surprising stay experience. The free room upgrade was a little surprise we hoped to offer you, and we're delighted that you found the room spacious, comfortable, clean, and modern. We also appreciate your kind words about our delicious breakfast, the service provided by our staff, and the convenient location of our hotel.Your recognition and encouragement are what drive us forward. We look forward to having the privilege of serving you again when you visit Zhangye in the future and creating more wonderful memories for you.Wishing you a happy life and all the best!

Ответ от объекта размещения: 2024年裝修+位置優越+交通方便】親愛的家人！特別感謝您抽出時間分享入住體驗，您提到的細節對我們和其他客人都很有價值！很高興酒店的乾淨整潔、便利位置和免費洗衣房能給您帶來便利，這些也是我們持續優化的重點。非常感謝您指出朝西房間秋季的温度問題，這確實是我們之前未關注到的細節。我們會立刻反饋給運營團隊，探討在該季節為這類房間提供更靈活的温度調節方案。期待您未來再次入住，無論是其他季節體驗，還是我們改進後的秋季服務，都希望能給您帶來更完美的感受。

Ответ от объекта размещения: Dear Guest,Thank you so much for your wonderful review and that awesome 👍! We’re absolutely thrilled to hear you found our hotel "amazing" and our service up to your expectations—going the extra mile to make our guests feel welcome and cared for is what we strive for every day, so your praise means the world to our team.It’s also fantastic to know you loved the great location! Being near the river with beautiful scenery lets you soak in the nice views easily, and having food options just around the corner must have made your stay even more convenient—we’re glad these little details added to your pleasant experience.We can’t wait to welcome you back again soon for another fantastic stay. Wishing you all the best, and hope to see you shortly!

Ответ от объекта размещения: [2024 decoration + special yellow face + free pick-up station] Dear family! Thank you very much for choosing our hotel and sharing this meticulous and heartwarming stay experience! We are sincerely happy to be located in the city center, providing you with convenient access to the Dunhuang Museum, and we can also use free pick-up and abundant gift services to you. The free foot bath set would be better if it helps you relieve your travel fatigue. We always firmly believe that the staff is the soul of the hotel, and that their careful service can be recognized by you, which is particularly gratifying. Private parking lots will also be continuously optimized to ensure that you have worry-free parking. Looking forward to your next visit, I hope to create more perfect travel memories for you!

Ответ от объекта размещения: Thank you so much for your kind words! We are delighted to hear that you had a great experience from the moment you arrived. Our team always aims to provide the best service, and we're glad you felt well taken care of. We hope you enjoy your stay in this more spacious and comfortable room. Looking forward to serving you again

Ответ от объекта размещения: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that you had an excellent experience with our customer service, especially from our front office manager. Our team takes great pride in providing top-notch service to all our guests.We are also glad that you enjoyed our amenities and found our location convenient, close to the night market. We strive to offer a great stay for every guest, and your feedback is truly appreciated.We look forward to welcoming you back again soon.

Ответ от объекта размещения: 【2024年裝修+零壓床墊+房間寬敞】親愛的家人！太開心收到你的 “好極了” 評價！這份認可讓我們團隊超有動力～無論是產品體驗還是服務細節，能讓你滿意就是我們最想達成的目標。期待下次還能為你帶來同樣棒的體驗，常來看看呀！

Ответ от объекта размещения: Dear Guest,Thank you very much for your kind review and positive feedback about Metropark Hotel. We are delighted to hear that you had a pleasant stay with us.We are very proud of Li Xue and her excellent service. It's wonderful to know that she made your check-in process smooth and comfortable.We are also glad that you were satisfied with the spacious, clean and luxurious room. The convenient location near the night market and the museum is one of the advantages we strive to offer to our guests.We look forward to welcoming you back again in the future.

Ответ от объекта размещения: ★【2024 Renovated + Superior Location + Free Airport and Station Pickup/Drop-off】★Dear family! Thank you for your recognition! We have always been committed to creating a comfortable and pleasant living environment for our guests, and we have fully considered the convenience of travel when choosing locations. We are particularly pleased that you can live comfortably and enjoy yourself while staying with us. We look forward to welcoming you again and wish you all the best!