Holiday Inn Express Tower Center New Brunswick, an IHG Hotel

The hotel itself is great, I’ve stayed there plenty of times before, however this is the first time I’ve used trip.com to book, unfortunately when putting in all my info it appears trip.com switched my guest name with mine on the reservation which caused all types of confusion and had my card charged double because the hotel couldn’t find the reservation because it wasn’t under my name. I eventually was refunded but all of this happened on my birthday weekend… so yea not the best experience

Used this hotel for its location to Children's Specialized Hospital, as we arrived late and it was too far to drive home. Staff was great and very helpful. Check in/out was very easy.

Really clean & very helpful.

The staff behind the front desk were friendly and efficient both by check in and check out. The hallways smelled of smoke and the rooms had a musty smell.

The room stunk of cigarettes, TV didn’t work the entire stay, shower was dirty, and sheets had hair on them so I had to sleep on top of the bedding.

Laundry machines not clean. Smell in halls. Breakfast ok (a few fresh food) Really close to bus station to New York.

Quick overnight stay. Not a single problem. Had a good nights sleep and a hot shower. Thank you.

I've stayed here 3 times and each time tbe staff was really friendly. The property is 1 min from the highway but in a extremely quiet area on the weekend which is fantastic.

I was pleasantly surprised with this hotel. I usually stay at teh Hilton over there butbthey have gone downhill so tried out this hotel. My biggest complaint is the shower rod and shower curtain. The rod must be installed incorrectly at a slant so the shower curtain slides and bunches in the middle of the rod....yes, wayer everywhere whenever you need to shower. Its a simple fix, I hope they just fix them. Otherwise, I was very happy that they and the hotel next door have a charger for e vehicles but wish they had more than one each. Gets difficult to find them available. The size of the rooms are great, the lobby is nice and teh staff very friendly and helpful! It seems that they are on the verge though of needing a "face lift" but overall the interior is satisfactory! I will return.