Comfort Hotel East Melbourne

We had to clean the room as soon as we arrived. House keeping only came once over 4 days and did little more than tidy. Busted stove top, busted shower head, half the light globes were dead. No smart TV. Parking facilities were a cramped labyrinth, lucky if you can find a spot. The back entrance was often left propped open, otherwise requiring your room key to open.

Property was very quiet and had free parking which was great.paid for a king and single bed room but when we arrived this wasn’t available but didn’t get a refund. Bathroom wasn’t very clean. Electric cook top however no pans etc. equip consisted of a toaster, then 2 each of knives, forks, spoons 2 plates, 2 dishes, 2 cups and 2 glasses. Dish washing liquid was only cleaning product. No hand towels or face washers .very basic.

Unfortunately my room stank of cigarettes and air freshener - I had to leave the windows (and hence curtains) open overnight to combat the smell so didn’t sleep well. The bathroom light didn’t work and even though I’m a small person I barely fit in the shower. Not sure what you’d do if you had broad shoulders.

Felt unsafe, rooms were not as clean as they should be & guests were arguing, sitting on window sills.

More like Dis-comfort Hotel! The bathroom smelt of urine, bed was not made correctly, no cover on the duvet and pillows/mattress needed upgrading (very uncomfortable). I don't recommend this hotel.

I selected this hotel as it was close to St Vincents' Hospital which I needed to attend early the next morning for an Angiogram. On arrival, this place looked very smart, the desk staff were very helpful, and my room, on entering, looked very smart and clean. Later I noticed a fair bit of damage to the ceiling in the bedroom (water damage or condensation.) Then trying to freshen up after a long and tireing trip I kept banging my head on a glass shelf over the basin and the shower door will only half open as it hits the corner of the sink cupboard. There is a step up into the shower which is too high for me as I have a leg that won't bend and I had bad angina at the time and couldn't take the risk. For a newly refurbished hotel, I thought it was very badly designed. There was no dishwashing detergent to wash any dishes if they were used. There was no information on where to eat (nothing available at the hotel, only a coffee bar.)

Very friendly staff, room was very clean, but it is dated, could use some refreshing in the future but overall very good for a low price

The room was great. King sized bed very comfortable , Shower excellent. Off street parking good but tight for a big SUV. Security covered outside areas. Staff pleasant and obliging.It was a pity the Cafe was closed.

Mouldy, holes in walls, dodgy looking broken electrical socket loaded with a bunch of internet apparatus.