Hyatt House East Moline/Quad Cities

We had a great stay, and it is a very comfortable place to enjoy visiting family in the Quad cities!

This was an excellent place ... great price... only issues is tv was disconnected but an easy fix

It’s a great, comfortable, very nice place! However, I was traveling. The hotel website and a phone call to confirm stated both restaurants were open and serving food until 10pm. I arrived at 9:05 and was in my room by 9:10. My room was directly next to the lounge on the 9th floor. I dropped my bags and popped in, to be turned away with not even an apology. I hopped on the elevator to the ground level to the bar/restaurant, now it’s 9:25, went to the bar, ordered a drink and requested a menu, gave it a quick glance and chose to order a pizza, and was told the pizza oven was off but I could order something from the frier. I was hungry and disappointed. I called ahead and could have stopped somewhere else along the way had I known they weren’t really open until 10.

Check in was fine and lots of parking but there was hair on our sheets, the refrigerator didn’t work, and there was no coffee or cups in the room. Staff person came up to help us move to an adjoining room that was a 1-bedroom suite and upgraded it for free. One of the tvs did not work but otherwise clean and nice kitchen.

I have stayed at this hotel multiple times in the past because I frequently have to come to the quad cities to visit family. However this time it seems that housekeeping is not really doing a good job at cleaning. The pull out sofa had no bedding in the room nor any pillows. Also there was a whole bag of chip crumbs and pieces underneath the cushions and all over the mattress. The floor had appeared to not be vacuumed in quite some time. Also the people at check in were not friendly and seemed to be inconvenienced by doing their job checking me in. Also there was no pool towels

The bar staff and cook were great. The food was great. We loved our room, it was big and clean. We will come back again

Customer service was great. The view of the Mississippi river was great. Only thing the parking is ridiculet's go fast. Then couldn't find no way to park. Wasn't too happy about that

This is a new property with friendly staff and great food options. The room was super quiet and very clean. Parking lot is well lit and beautiful view of the river. Highly recommend this hotel.

We ate at your restaurant for two evenings, first day was great second day you didn't have pizza dough, had to get my own silverware, salt and pepper. Poorly managed.