The Grand Hotel

靠海的五星級酒店，很古典的味道，英國文化很濃的酒店，伊斯特本唯一五星酒店。強烈推薦。

Amazing hotel. You really feel special when you stay at the Grand in Eastbourne. Particular shout out to the front of house staff (concierge, porter, waiter at breakfast, waitresses at high tea) who went out of their way to look after us. The room was super comfortable, the bar and lounges are wonderfully elegant. Only watch out is that prices are not cheap, so if you are planning a few drinks in the bar, expect a 5* bill. Most important question, would we return? Without a hesitation, yes. Thank you to the staff at the hotel, my wife and I have added some wonderful memories as a result of your excellent work.

The hotel looks tired and in need of refurb,the suite was dated and bed lumpy, cracked tiles in bathroom. Not what i eould expect from a 5* hotel. The service, however was exemplary!

Lovely friendly checkin. The room was very spacious with wardrobe space. It was very clean and excellent location for the Congress Theatre. Will definiately be back!

Maybe Grand by name but not so much in other places, our room was nice and a good size but needed a thorough clean, the walls had lots of dust and cobwebs on them, the facilities in the room did not quite match up to the hotels 5star rating, no iron or ironing board in the room, not enough plug sockets (one had a cheap white four plug extension cable connected to it), no mini bar, a fun sized TV and the bath and shower were very dated (shower curtain does not scream 5star to me) all in all a bit underwhelming. Indoor swimming pool was just ok and the jacuzzi jets were comical (definitely needs an upgrade). We stayed for two nights including breakfast, which on the first day was fantastic (full English) sadly let down by the second days efforts, all I asked for was 2 soft boiled eggs but when they arrived they were well over cooked, I asked for a replacement which was accommodated straight away but this time they massively undercooked the eggs (I know sometime you can get slightly runny whites if you have a soft boiled egg but these were still translucent) in the end I gave up as we had to pack for check out. The Grand Hotel is a lovely hotel and well worth a visit but the finer touches really need to be looked at in my opinion if they want to maintain a 5star facility and service.

Fabulous building in the old decadent style with some great Edwardian / Victorian architecture. Really friendly and accommodating staff. A heated outdoor pool is a nice touch too.

Perfect overnight stay and enjoyed the spa area. Breakfast and restaurant service was excellent.

Top--very friendly and helpful staff,large room,heated indoor and outdoor pool at 29°,breakfast (good selection,fresh quality products )until 10.30

This was first time staying at the grand hotel Eastbourne it was an amazing experience more than I was expecting the staff were very friendly,helpful & polite the hotel was very clean & food was amazing over all very good experience