We stayed two nights at the Sonder Royal Gardens, Edinburgh. On arrival, we were very happy with the two-bedroom apartment. It was well stocked and mostly clean. (The carpets and bed headboard had some nasty looking stains on them.) The first night, was horrendous. After getting into bed and falling asleep quickly, I was then awakened shortly after by what felt like someone physically shaking me awake. It became apparent that trucks thundered past every few minutes. Not only being very loud, but, more disturbingly, shaking the bed every time they did. This went on all night. We were on floor 4, so only the first floor of the building as 3 is ground level. You could have a conversation with the people on the top level of the buses passing. This is fine in the day but definitely not at night. I did then complain to reception, and explain I didn’t get a wink of sleep, who looked into it and called me later in the day. They offered a room change at a cost of £75. I found that offensive considering the terrible night I had and refused to pay extra for a room I hadn’t seen, especially after reading reviews about basement apartments with no windows, mould and rats. We also had dreadful trouble with the wifi, which kept cutting out. The kids were unable to watch any streaming services on their phones or the tv. I won’t be returning. If you’re looking at this hotel, don’t do it. Stay at the Novotel instead.
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