Emeishan Gelaiya Resort

It is a bit run down but it suits your needs. I was on the 4th floor and didn't find it that nice in the sense that a mosquito still flew in and bit me during the night (you could hear it in the room). And because there's no solid wall separating you from the living room (there's just a shelf), there wasn't any way to effectively shut the mosquito out. The night porridge also came with a piece of hair in it so from that point on, I stopped asking for the nighttime porridge. The staff are not that nice and are actually quite rude. For example, the lady who made my milk tea and most of the front-desk staff with the exception of one. I have to shout out the shuttle driver; he was so incredibly friendly and really made me feel welcome, while everyone else made me feel like a hassle. My Chinese isn't that great but I try my best, and the lady who made the free milk tea acted like a burden when I asked her to repeat things and didn't even bother explaining what it was. They are not that friendly over WeChat either compared to other hotels I've stayed at. Again, I have to shout out the shuttle driver. I never got his name but he was so cheerful and nice. He also helped unclog the toilet several times; not sure if there was some kind of plumbing issue but it clogged almost every single time and so I unfortunately called him a lot. But he was so patient and helpful every single time and he is the highlight of my stay. Everyone else should adopt his attitude rather than being cold over the WeChat customer service support chat, or basically shouting at you because you are having trouble understanding the free milk tea options.

I booked a 9 pax family room before travelling to Emeishan. The family room is wide and equip with necessities. A big thanks to the customer service whom assist to arrange our huge luggages on the check in night and the next morning even though it was a rainy day. She also came to fetch us to the hot spring, a warm night porridge as supper which brought us a pleasure moment on the night.

天氣原因臨時安排了峨眉山的行程，上了火車才開始訂房約接站，到高鐵站可以免費接送，大堂和房間之間也可以約電瓶車接送，離峨眉山客運中心很近，步行十多分鐘就到了，還有免費温泉夜宵奶茶等，雖然沒一一體驗，但可見細緻周到，房間衞生舒適度也不錯，客房管家很貼心，臨走之前看到窗外的天空，給了我下次再來的理由

不像五星級或者五鑽級，更像是民宿，在一片住宅區內。但該有的設施都有，而且服務也基本在線，住的也還算安靜。兩點不太好的，一個是餐飲部的服務還得改善，不要總板著臉。另一個是客房距離大堂的距離，不遠但也不近，雖然有擺渡車接送服務，但每次叫完車還要等，有這功夫也走過去了。

Very friendly, thoughtful and responsive customer services. Clean room and comprehensive amenities. It was the best hotel I ever stayed in Sichuan, China.

房間乾淨整潔，冰箱洗衣機都有，環境也特別優美，前台人員熱情，特別是管家藍莓服務態度非常好。 還有擺渡車來回接送哦。 湯池也非常不錯哈，累了泡泡温泉還是不錯的。 早餐還是不錯的，非常豐富。 還送了兩張奶茶券。