Hotel de Champagne

Was a really nice experience

The hotel is ideally located but the rooms at the front are on a road so can be a little noisy, the rooms where fine and basic, clean, bed linen was clean, hate when hotels out on extra cushions and bed covers as they look grubby and not very hygienic, just make a bed and leave it in my opinion. Bathroom really needs a update, was adequate but old and I thought was too basic and a little grubby but was clean. If you want basic and centre this is was fine.

The basic rooms are very compact and I cannot imagine sharing with anyone. The closet was inaccessible given how the doors opened and the fact that the safe was too big for the space. Housekeeping was sloppy and I am not convinced my towels were clean. The 2 bottles of water in the room were never restocked. The fridge barely chilled anything. The bathroom had 1 bottle of all-purpose product (hair & body wash). The shower didn’t drain well and the shower head was partially clogged. The hair dryer was attached to the wall and challenging to use if you are not left handed. There were some good bits: staff was really nice, AC was strong, wifi decent.

The propert was very pleasant but the best part was Jules at the front desk! He was kind, attentive and went above and beyond to ensure our stay was comfortable! Thank you Jules!

Well located hotel in Epernay. Rooms comfortable, although a little small. Some areas are in need of refurbishment - the shower attachment in our room was broken - but there seems to be work in progress. There is plenty of on street parking just outside which is free on Sundays. Reasonable value for money.

Some of the reviews put me off staying here so I was tempted to book the Ibis again, however I changed my mind and booked. The room was far better than the Ibis, much more space, clean, serviced well, couldn’t fault it really, and close to our favourite bar. A few strange reception staff, one very young girl who looked us up & down & stared all the time and then the older reception guy of an evening who did his job (which I couldn’t really fault but he wasn’t interested in us). I’d stay again, great position and quiet.

Pros: Rooms and lobby were very clean and updated. Walkable to Avenue de Champagne. Nice bar in the lobby. Small continental breakfast was delicious. Nice stay. Cons: concierge was not very friendly. Difficult to find parking. ParkingOn street only.

The condition of the property was bad. Stains on the lampshades, no water pressure and broken carpet. Overall, very bad condition.

Property is on the edge of the old town and about 5 minutes walk to the Avenue de Champagne. The room was spacious but the decor a bit tired with the bathroom needing some attention. The location was the primary benefit of staying here. Non-secure, spotty WiFi was an issue.