Sea Lagoon Health Resort

Атмосфера курорта снаружи хорошая, так как вид на лагуну, а пляж находится прямо через дорогу от отеля. Еда была холодной и жалкой. Не так много вариантов, несмотря на шумиху и завышенную цену, которую заплатили за новый год. Уборка номера была плохой. Покрывала были старые и не стиранные. Ванная комната была вонючей, без вентиляции и горячей воды. Кондиционер и Wi-Fi в номере не работали.

Наше пребывание в Sea Lagoon Health Resort в августе было не чем иным, как восхитительным отдыхом. С того момента, как мы приехали, нас охватила очаровательная атмосфера, предлагающая идеальное сочетание роскоши и природы. Уникальное расположение обеспечивало потрясающий вид как на море, так и на заводи, что добавляло дополнительный слой очарования к нашему опыту. Обслуживание на курорте было выдающимся, персонал всегда был внимателен и обеспечивал наш комфорт на каждом шагу. Кулинарные предложения были действительно удовольствием, каждое блюдо отражало качество и вкус. Однако мы обнаружили, что цены на еду были немного выше по сравнению с аналогичными курортами. В целом, Sea Lagoon Health Resort предоставил незабываемый семейный отдых, органично сочетая природную красоту, превосходное обслуживание и комфорт. Мы уехали, чувствуя себя обновленными, и с нетерпением ждем следующего визита.

Location: excellent. Breakfast: Awful. Services: Awful. Pool: Dirty, hardy cleaned or maintained well. General cleanliness: Poor. Our one night stay with 5 adults one kid in three rooms were poorly served. Even after agreed with the hotel manager Avijeet, that we will clear all the bills at the time of check out, receptionist Feema harrrased us to make the payment immediately after arrival. Thankfully lunch was good which we paid on top. However snacks & breakfast was awful. Hardy any options. Nothing served was kid friendly. Tea & coffee was also poor. Pool was filled with dead ants, insects & sand from the beach. They definitely don't clean regularly. After multiple reminders they cleaned somehow during our stay. With the great Location the property have enough room for improvement in the above areas. I personally won't recommend this till they decide to get better.

A wonderful, serene place between the sea and the backwaters. Very diligent staff, rhe manager even hired a German speaking waiter during our visit so we would get best service. Excellent food, not too hot for the Swiss guests. Very nice rooms with the swimming pool right in front of them. Comfortable access to the very clean beach, pleasant bathing facilities. I‘m sure to be back with my next group trips!

Didn’t stay in the hotel, thank goodness, but we went for drinks and dinner last night. Absolutely shocking is the only thing I can politely say to sum it up. In order of events: insufficient tables for guests and visitors, staff running around but ineffective, took 20 mins to get a menu, placed order for 2 drinks and waited another 20 mins with 2 verbal reminders before drinks arrived, perused menu and told ourselves the very ineffective staff were under pressure with their 28 diners and 5 of them (!), agreed to sit outside as no available tables, asked 3 times if we could order food, twice a particular waiter came but couldn’t understand English so he just went away again, decided to persue (had been recommended as food good), observed demeanor of waiting staff viewed as bad as they ignored hotel guests trying to get food or a table, flagged another waiter for a round of drinks and asked again if we could order, just as we were walking out our drinks arrived so we agreed to stay and drink them with one final try, eventually 2.5 hrs later gave up and walked out completely sick of staff walking past us and ignoring us, went to reception to complain. There was a Manager at Reception who had been hovering around the dining areas earlier, he was bemused by my very clear synopsis of the events that had unfolded, but clearly didn’t or didn’t want to, understand. He scuttled off to the dining room to bring a waiter to answer, leaving the poor male receptionist to deal with the matter. Clearly shell shocked and bemused, he had no chance against what I must admit, was my lucid rant, about the shocking service this overpriced hotel were charging, and the complete lack of awareness of guests needs.

I had high expectations for this resort, but unfortunately, it fell short—especially when it came to the food. For the price, I expected flavorful, well-prepared meals, but instead, everything was bland, poorly seasoned, and uninspired. Even the simplest dishes lacked taste, and it seemed like no effort was put into making the dining experience enjoyable. Beyond the food, the overall experience was underwhelming. Service was slow, and the staff seemed indifferent to guest concerns. While the location was nice, it didn’t make up for the lackluster meals and the feeling that we overpaid for what we received.