Candlewood Suites Fargo-N. Dakota State Univ.

The Fargo NDSU location doesn't have a lobby bar or deli, as listed in the amenities.

We had to get up at 3 am to catch a 5 am flight. We were able to get some sleep early in the evening. Very thankful for the quiet.

I'll start with the bed - it was one of the most comfortable beds I've ever slept on. Pillows were great too. Barhroom was very small because of how small it was you had to shut the door to curl your hair or the cord kept getting stuck under the door. The coffee pot wasn't washed from previous stay. I grabbed a mug from the cupboard and used it, but when I went to pour in the next mug it was so dirty I almost threw up. Like old hot chocolate powder all over it. Wish I would have grabbed that one 1st! And when sitting on the bed you could see how dirty and dusty the floor was in front of the kitchen vanity area. The staff was extremely friendly, but could do nothing for me because I booked through *******. This is the second time this has happened. I will really have to.consider booking through the hotel themselves from now on.

Lisa at the front desk was amazing. We arrived after attending a funeral followed by a four hour drive. She recognized right away that my husband has a disability and changed our room to accommodate our needs. She also gave us a bereavement discount. She was friendly, yet professional and very attentive to our situation. What an asset she is to your company!

Needs an ice machine. The ones in the refrigerator only makes a couple pieces in an hr. Not enough to do anything with. Also the shower doesn’t have very much water pressure.

Friendly staff. Clean and i liked all the extra options they had to play board games, watch a movie ect. Also like the little cupboard shop. For snacks and stuff. We weren't there for a football game but those that were very convenient. Tailgating right outside before game and game within walking distance.

The property was convenient and just ok. Check in was quite a process as they are very short staffed. I was first told I could check in early then when I tried to check in they didn’t have the room I booked available and asked me several time to come back in 30 minutes…after an hour and a half and attempts at rooms offered that would not fit our family needs we were finally able to check in. I did get short with the staff and apologized for that as I know they were not fully staffed. I probably would not stay at this property again

When we checked in the hotel we found there was no comforter or blanket for the sofabed. When I spoke to the manager the next morning I was told that this property did not supply comforters for the sofabeds in their suites. In thirty years of travel I have never stayed in a hotel that didn't have proper bedding for a sofabed. When I called IHG they informed me that every Candlewood suites has their own policy for this. This is like going to a restaurant and finding they only have one plate for a table. There were lots of excuses why there were no comforters but it's a hotel, maybe you should keep a few extra?? I found this so utterly hard to believe that I didn't know if I should laugh or cry. So remember if you're staying at a Candlewood Suites you might have a chilly sleep. I won't be staying at this chain again.

Nice clean room, very friendly staff. No dining options on site, but many restaurants in close proximity