Villa Luz Design & Art Hotel

Enjoyable for kids.. however for the price this is not luxury in the slightest. It’s like haven in the uk. There is ultra all inclusive which is not an option to book, so certain restaurants & the beach bar are not included. Have to pay for towels, cups and water bottles which is not made clear. Quite far from the beach. Very dated.. Also if you are a brit, you will not see any other brits everyone is spanish and it doesn’t seem like they enjoy the presence of brits at all. Hardly anyone speaks English, only a few bar staff - which were lovely and very helpful.

We travelled as a family of 4 with a pre-teen and a toddler. We all had a great stay, all things considered. We are not ones to complain lightly and tend to make the best of whatever hand we're dealt. So, I'll firstly get the negative out of the way. The main reason we chose this hotel was the slides and pools for the kids to enjoy. We were not informed before arrival that there were any issues with this, but on our first morning we noticed that the main pool with slides was closed and there were workers demolishing a small structure by the pool which caused a lot of noise and dust everywhere. The pool with the slides was closed for 5 of our 7 days and that dust then resulted in having to close the second pool for two days as well. The works were quite loud and we could hear them from our room from 08:00 onwards. To give the hotel their credit, they upgraded us to "ultra" all inclusive (so we could get drinks down at the beach and use the Gaming Room in the hotel). We didn't really bother with the evening entertainment so would suggest entertaining yourselves in the evenings. The hotel was also about 1 hour and 20 minutes from Alicante airport which we didn't realise when we booked - that's our fault, not the hotel's! We pre-booked a pretty expensive private transfer but probably better to do it in advance than chance it when you arrive. Now that's out the way, there's a lot this hotel does really well! - The whole place is clean and well looked after, it's a pretty small complex so you're never too far away from your room, the bar, the pools etc. - The food was fantastic, so far above our expectations for an all-inclusive buffet. The food was fresh, really tasty and full of flavour. Themed nights like Italian and Asian were really nice too. Could not fault the food once. Even if you're a fussy eater, there is sure to be something you will enjoy. The pork cheeks in red wine on Saturday were one of the most nicely cooked meats I've ever eaten. - The drinks were all very nice from the pool bar and main bar by reception, including the best Mojito I've ever drank. Named brand spirits and draught Cruzcampo! Uncommon for an all-inclusive hotel. - The hotel is only a 5 minute walk down to a beautiful sandy beach, no stones or seaweed to be seen. - All staff were very polite & friendly. - There is a small soft-play area which our toddler enjoyed every day. - The Wi-fi and air conditioning worked perfectly. - There's a snack van every day offering chips, burgers & hotdogs if you're hungry between lunch & dinner. - The 'Bali' style beds around the pools are great to relax on and give some shade. Availability was fine, we managed to get one every day. They don't open the main pool area until 12:00 so there were no towels out on beds at 06:00! Also note: the opening times of the restaurant and entertainment were a bit strange to us but not an issue. Breakfast was 08:00-10:00. Lunch was 13:00-15:00. Dinner was 20:00-22:00. Entertainment started

Great hotel with amazing staff. Super comfortable beds. Close to the beach. Huge buffet with lots of options. Very family friendly our kid had the best time. Pool area was great with small pool for the kids and 2 jacuzzi and slides. Clean! Friendly staff. And lots of shops and restaurants close by as well as bus to Gandia centre.