Extended Stay America Suites - Fayetteville - Owen Dr

This hotel was one of the worse I have stayed in. The walls were dirty and the bathroom was also. The door lock broke and the key could not open it when I went downstairs to report it to the front desk clerk she told me that maybe it was too cold outside and give it a few minutes to see if it will open later. It was about 40 degrees outside. Eventually she (the clerk came to open the door with the master key and surprisingly, it did not open the door either. She didn't know what to do so she gave us another room and said she needed to call her boss for guidance because she was new. After speaking to her boss, she gave us another room but our belongings were still in the original room. After about an hour or so, I asked if they can call a locksmith so we could retreive our belongings and just leave.

Roaches were crawling everywhere and the people who live there were noisy and kept beating on walls and some men kept knocking on my door great price but unsafe no security cameras in areas that need them

First arrived I am handicapped. No directions to the elevator. The room 301 Studio king that we paid for my husband and I had to lug up 3 flights of stairs to only finally get in the room to the smoke alarm beeping I can’t even tell you anymore. They switched rooms a floor below and not help or carts This was after driving from NYC 9hrs. I would have moved to another hotel but couldn’t move anymore. I’d like a FULL REFUND I also have pics of the molded bathroom and the microwave had cracks in it why would I cook in it so we orders out 2 hero’s at 8:30 at night after arriving at 5:30 Unacceptable 😡😡😡😡

I was originally given a room that had not been cleaned after the previous guest. The second room I was given was just nasty. The sink did not drain in the bathroom, the toilet ran, the carpet was stained, it smelled horrible, and was just overall disgusting. I was supposed to stay two days, I checked out the next morning. If I had not arrived after midnight the first night I would not have stayed at all.

First two rooms I was given had roaches. Finally the 3rd room seem a bit decent. Thankfully it was just one night. I was visiting due to my mother being in the hospital.

Absolutely horrible. Walked into the room that had a very horrible smell. Went down the stairs and there was a big pile of dried blood. We did not stay there

No toilet paper in the room. Short towel. When i asked the clerk told me they where out of toilet paper in the whole hotel. Was told the towels would be delivered to my room. They never came. I bought my own TP. Terrible service.

Check in was fine get to first room no ac and got move to another that was a double bed and had to pay an extra 11 dollars which I felt I shouldn’t have to due to no ac in first room. Now I’m second room ac blowing out outside air it feel better outside the room then inside place needs to do better

Road noise is very loud and room is not well insulated to help control it. Saw one of the other guests with a gun. Breakfast was extremely poor.