Palais Ommeyad Suites & Spa

It’s a lovely hotel and our ambassador suite room was very spacious. There were 2 bathrooms! The decor was very nice and the bed was really comfortable. The sitting area was large and beautiful too. The windows overlooked the pool area, which was quite. The shelves inside the wardrobe was dusty and the lighting was poor near the dressing area. We stayed for 2 nights and found the staff very helpful and polite. The buffet breakfast was average and didn’t have much Moroccan food. The salmon for dinner was nice. The desserts were delicious too. Highly recommend this hotel.

This hotel is full of charm at every turn. The rooms are huge and there is great attention to details in the decor. The windows in the room were beautiful and overlook the beautiful courtyard. The beds were perfect and had wonderful sheets. The bathroom had nice touches like quality toiletries, slippers and robes. The breakfast buffet was among the best we had in all Morocco. The hotel personnel were all magnificent and provided excellent customer service. I was amazed to see in some past reviews that people did not like this hotel and called it old and worn. It is old, but clean and the old is what makes it so incredibly charming and beautiful. If you want new you probably belong in a more modern environment than Morocco. Highly recommend.

I want to thank all the staff for being so kind, helpful, polite and more. The rooms were very clean, comfortable beds, exquisite decoration. Amazing views from the restaurant on the 4th floor. Thanks Antonia

Excelent staff, very friendly, spacious rooms. Very clean. We got the chance to even see the rooms and then choose in which we would like to stay. Breakfast was delicious. Parking was behind the walls and about 20 meters from the hotel. We got the spot in the shades.

We had a booking for 1 night in Fez. This hotel is heritage but outdated. The room were suites but with a small bathroom. It was a good stay. Nothing special. Breakfast was OK. Entrance had construction debris. SEE photos.

Was once a nice Riad, now tired and smells a bit like mold (at least our room did). Nice staff. Good roof-top breakfast with view of the city. Large rooms, but past their prime. We were advised by our tour guide not to go outside in the area without him.

Perhaps the rooms depicted in the photos exist, but in no way did our room resemble that. It was dark, dated, and borderline unclean. The entire hotel is in need of capital improvements. The worst part was a horrendous odor in the bathroom. Breakfast was an odd assortment of random offerings and the coffee was awful. I’ve been traveling extensively through Spain and Morocco on this trip and this is by far the most depressing, unimpressive hotel I’ve stayed in.

A lovely place to spend a few nights, staff just couldn't be any nicer, Riad was beautiful and had a charming atmosphere, great room, just outside the front door, walk 50 paces and you are in the narrow streets of Fez medina. Just amazing. .

Fantastic riad inside city walls. Very attentive and friendly staff.