Residenza d'Epoca Palazzo Galletti

Это был хороший отель с очень хорошим расположением. Наш номер был уютным и большим, единственным недостатком было то, что большую часть времени не работал Wi-Fi.

Персонал был очень дружелюбным и любезным. Декор был уникальным и прекрасным, чтобы быть в окружении в течение нескольких дней.

Избегайте любой ценой! Это было худшее пребывание в отеле в моей жизни. Кондиционер сломался при 35-градусной жаре, и он просочился в мой багаж, включая мой ноутбук. Я тоже проснулся весь в укусах, как и мой друг. Место кишит постельными клопами. Единственная приличная вещь в этом отеле - это расположение. Не портите себе поездку, оставаясь здесь.

Had a great time. The staff were so helpful and hotel location was excellent. We were able to walk to all the sites. Would highly recommend this hotel.

Hard to find. No one was at the desk when we arrived which was middle of afternoon. Breakfast was plain. Be sure to read description. It is not a hotel. There is no lift. Bately any amenities.

Having spent two nights in this place booked through friends we as a four will never be back room air on not working god knows how hot it was first night after speaking to the receptionist got a fan second night Three lights in our bathroom two not working, fridge with beer etc not working shampoo holder in shower nearly off the wall Breakfast was interesting cheapest breakfast ingredients imaginable with what was on offer workers in the kitchen which was more like going into a dungeon worked hard Speaking to the girls on reception they did what they could but we as a four got little response from management My thoughts on the management they don’t really care most traveler’s won’t come back to Florence they have the money BEWARE don’t give them any of yours

AVOID. No hot water (we were informed at check-in only) and no refunds offered. In the room… moldy bathroom, stains on bed. Left immediately. No refunds, no apologies. Save your vacation, avoid this.

Alexia in the front reception area was very nice and helpful . Delightful person 👍

Excellent customer service from reception. Patience, time and so helpful. Grazie mille! Only improvement I'd like is a more effective air con unit in the room