Residenza d'Epoca Borgo Albizi

The property is an old building, which is better taken care of would be a beautiful building. Located in a very central part of town , walkable to anything you may need such as market, bakeries, restaurants and shops.the bedding looked dirty and old and no elevator. Other than that, what you’re paying for is the location.

More of a hostel than hotel. Uncomfortable beds and pillows, very run down. No amenities, shabby, not very clean. No service like linen change over 5 day stay. Very disappointed and fairly expensive. Would never recor go back.

Very friendly staff and easy check in. The unit was spacious, clean, and looked the same as that they advertised. If I could comment on one thing I would suggest to add a ventilation fan to the washroom on the unit.

Really cool apartment in the heart of Florence.

We completely enjoyed our stay at Residenza d'Epoca Borgo Albizi. It is not your typical hotel. There is no daily housekeeping, and no staff is on hand beyond the afternoon office hours. But, the location is fabulous, central to everything. Although we were not out at the late hours of the night, it was safe and secure, a little like having a flat in town. I would stay here again in a heartbeat.

Hotel is only open 4 hours a day and the entrance door is LOCKED, had to wait until someone left the building to check-in since they don’t answer the intercom either. Don’t come before 2pm because they aren’t there; definitely not after 6pm because you won’t have a place to sleep for the night. Staff was RUDE and LAZY. Rolling their eyes when you ask where your room is. No elevator. Room was dirty, bed was squeaky, AND THE WALLS WERE THIN. (ex: could hear the neighbors phone vibrate notifications… imagine what else.) Honestly, a hostel would be a better option than this hostile dreaded place. I’ve slept better on a bus. Creepy, bad vibes, *******. Note on door said BEWARE. Scared me, prayed for my safety. Looks nothing like the photos posted online. Front desk bragged about being booked so: *** DON’T MAKE THIS MISTAKE. *** Refused to let all this ruin Florence (which was incredible!) Very disappointing to experience a miserable place that shouldn’t be working in hospitality.

Loved the room and the area.

I would absolutely stay here again. Our room was beautiful, well maintained, very clean and quiet. The beds were comfortable to sleep in. Staff was very helpful, professional and extremely nice.

Great location