Villa Tortorelli

Это эквивалент B&B в Китае. Владелец покупает виллу, превращает ее в комнаты и использует как отель. Удобства и услуги намного уступают тем, что есть в отеле. Расположение не такое удобное, как знакомство. От вокзала идти правда долго, потом просто взяли такси. Стойки регистрации и обслуживающего персонала нет. Единственная вьетнамская женщина - Руоин Руосянь. Это зависит от удачи встретить ее в первый день заселения. Поскольку стойки регистрации нет, мы даже не можем позвонить в дверь и позвонить дверной звонок в начале, когда мы входим на виллу. В конце концов, он не работает. Их просто не было, и мы вошли очень пассивно. Комната не так хороша, как на фотографиях. Помещения старые, а туалет относительно большой. Единственное светлое пятно - Безопасность на вилле хорошая, но когда вам понадобится помощь, вы вообще не получите никакого ответа. В целом, я действительно не рекомендую оставаться здесь

Отличный выбор по расположению и удобству парковки. В 10 минутах ходьбы от центра.

Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible. Check-in & First Impressions The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect. One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues. Room & Comfort I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning. The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily. One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets. Breakfast Experience The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right. The Villa’s Atmosphere & Location The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city. One Minor Issue The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable. Final Thoughts Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive. Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!

還行吧，就是沒有入住時間check in收了19歐

It was 4 nights. Good location, about 10 minutes walk from the historic center. Inside the rooms there were few sockets. Room tidying ok. Complicated parking garage, tight space and few spaces. Even so, the inn charged 20 euros per night. Breakfast with few items, there was not much variety and there was no replacement of items. We had to arrive very early to have a better breakfast. Attendants were polite. There is no 24-hour reception. There is an attendant who welcomes us and depending on the time you arrive, you will have to check in via WhatsApp. Be careful when asking people to wash their clothes there. I asked the cost several times and was told it would be 20 euros to wash and dry an entire basket. The attendant told me that I could dry it on the terrace or in the machine, which would be at my discretion, and said that she could see what would be best, as long as it didn't shrink my clothes. At checkout, she charged me 40 euros. 20 euros to wash and 20 euros to dry. And she said that her boss ordered the charge and that this was the usual price in the market. I thought it was wrong, because she had told me a price and then charged me another without having said anything to me beforehand. I wouldn't stay there again.

Brilliant, We found that stay relaxing and peaceful. We can only suggest you this place! The television had streaming services, the room was clean and the bed comfortable. The breakfast was rich and the waiter very kind, a very nice place to enjoy your trip in Florence!