Casa Billi

It is in a great location. It is within a few minutes of the train station, the Mercato Centrale Firenze, and the Duomo. It also has lots of options for food and supermarkets on the block where it’s located.

Terrible experience This hotel was a big disappointment. Cramped space, bad Wi-Fi, moldy smell, corridor where light keeps turning off, and management that does not respond quickly. And I did not get my refund for the 2-days that I did not use.

Worse than hostel This is not a hotel at all. it's actually a single room inside an apartment, with several other rooms with shared bathroom, some other rooms with private bathroom. There is NO service at all, Need to email owner Lorenzo about the arrive time, so he could open the door for you for checking in. You need a key for the elevator, so walk down the stairs as you check out and returned tge keys, the bathroom and hallway is cold as there is no heating there, there is even NO cups/ tissue box provided for the guest, so save your used water bottle/ cups to get water to brush the teeth, and save the napkins in the restaurant. The piece of carpet in the room already turned brown / black, The clothes hangers in the closet are so old and different size/ style, as was collected from different sources. The window curtain are as thin as paper, so not blocking the light at all. NO new shower towels after the 1st day, so he is expecting your use the same towels for the 7 days, The list just keeps going on, basically he just want to get the money, and you will get a roof, a bed with blankets, and two towels(one big, one small), a shared bathroom, for the whole stay, NOTHING ( yes, mean it, NOTHING) else. This is even worse than a hostel, at least you could have new towels every day. BTW, the light in the hallway will be off after 20 seconds, then became total darkness, So bring your phone everywhere, as you may need to turn the light on your phone.

Close to train station, great food options available nearby.

After a little confusion finding the right floor of the building (it's on the second floor), Lorenzo was wonderful and gave very clear instructions about the property and the area. Our room was good sized and the bathroom large but the shower small. It’s an older building but in a great location (just a block from The Medici Chapel) with lots around and easy walks to the train and bus stations. Also close to a self-service laundry mat.

While the place was good with nice staff and conveniently close to everything in Florence, this is neither a hotel or RB&B is more of a house that has a few rooms with private bathrooms for rent. The check in is cumbersome due that after 3 pm nobody is there. Is not difficult when you know the procedure but inconvenient otherwise. The price is good for what you get but is basically what to expect from places without 24 hours check in.