Hotel Santana

Nice hotel with pool, but unfortunately situated right beside a disco. Impossible to sleep. And when the disco closes its still noisy because now you have drunk patrons spilling onto the streets and swimming in the lake in front of the hotel.

The views are beautiful from the lakeside rooms. Best balconies to look at the sunset and lay in the hammocks. Nice restaurant downstairs with best margaritas and food, and very attentive and kind staff members to help. Great location and comfortable beds and warm water and good water pressure.

Great Location on the island to stay. I was not a fan that the rate changed once I got to the reception. I paid more for it but the room did change. Overall was an ok experience a bit loud out the hallways.

We travelled as a group and were lucky with our room. We had large room with two double beds and a large balcony overlooking the lake. The balcony had a bench and chair and hammock - I managed a snooze in it! The view was great and I enjoyed watching the NYE fireworks from it In the room the beds were comfortable, air con good and the bathroom large with hot water, no hairdryer. Initially the WiFi did not work in the room But my husband found the router location and helped a member of staff fix it. I am aware that people in rooms at the front found them unbearably noisy due to pub opposite playing music all night both nights and generally being on noisy road.

Came in late at night, left early in the morning. Bedsheets and pillow were dirty with stains of previous guests 🤢 also cockroach in bathroom. No elevator on site, but staff carried luggage upstairs for us which is a plus. Location is good though.

Nice hotel, nice location and view from room. Room OK, services OK.

Great experience! Would highly recommend 👌 From checkin to checkout the process was smooth. The view from the room is breath-taking and the room itself is so picture perfect. It was tidy, the linens were lovely and the air conditioner working perfectly. When we learned that the club was across the street, we thought it would be noisy at night however, we couldn't hear much from inside the room. We could tell there was music but it wasn't loud enough to be a problem for us. Everything is waking distance. The restaurant at the hotel is beautiful and their food is delicious! All in all, we had a great time!

The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe.

This property is a beautiful small hotel with a dining room and a choice of indoor or outdoor dining. The rooms are well appointed and the beds are incredibly comfortable. The view is shockingly stupendous. You open the blind and the most beautiful view of Lake Peten Itza is right in front of you. The balcony has chairs and a hammock. Breakfast is really good. This is not a five star hotel - throw stars out the window because this place should be judged on its beauty, its food, the amazing staff and the price is right!