Lagrange Vacances les Hauts de Comborcière

We expected and hoped for better - going by the travel operator's information, and the accommodation's own website and limited reviews on trip advisor. So this isn't the place for you if you want a more comfortable and sociable ski experience. The best you can say is that the location is good for the slopes and not too far to walk into town for a good choice of places to eat out. Suitable for many, but just disappointing for us in many ways as seasoned older skiers. Everything about 'Les Hauts' was rather dated, with battered furniture. The apartment was small for 4 and not the best for soundproofing between apartments. The lifts creaked and the communal areas needed decorating and updating. The less than comfy apartment lounge seating was actually the sofabed with a cot bed under as a 4th. This would take up half the living area if used. The table was too big for the space available, and the wooden dining chairs had no seat pads - very uncomfortable. There was one toilet next to the entrance without a handwash basin, so the kitchen sink had to be used for handwashing - less than healthy! The main bedroom area was on a mezzanine - up slippery steep stairs. There was good wardrobe space, but this would have to be used by everyone - not great for two sharing couples, but may suit a young family with small children. There were plenty of other wall hooks scattered around though There was soare, but unusable floor space on our mezzanine area up in the eaves (4th floor), but with little head room - I have head bruises as proof. There was loads of bed linen , but suitable mainly if using the beds as 4 singles, rather than for creating a double out of two beds. There was a good supply of towels though. The one shower room (for4) + washbasin was upstairs, with no toilet. The kitchen and dining area was inadequate for 4, although well stocked with crockery/ utensils etc. There was no food preparation space however, and virtually nowhere for storing non-chilled groceries. A toaster, kettle and coffee machine were supplied, but there was no room to use other than the kettle. Within one short, small, run of kitchen area there was a half kitchen sink only, a slim dishwasher, 2 cooking rings and a good size fridge, none of which we used - we ate out every night due to the catering constraints caused by the lack of space. The microwave was the only oven, and looks like it was a combi, but there were no instructions, so we didn't bother working out how to use that either. Whilst a broom, hoover and dustpan were supplied, and 2 tea towels, there were no soaps, cleaning products , or cleaning cloths supplied. We arrived well after the shops were shut, due to airport delays, so had to wait until the next day and waste skiing time to shop for basic household products. Pack your own if coming here! The WiiFi was very expensive, so we used our own 4G and paid for roaming just for emails etc. This meant that any TV was all in Fren

The apartment complex and in fact La Toussuirre entirely is awful. Apartment has no working WiFi and looks completely worn out. The village itself is not prepared for the amount of visitors. From the supermarket, medical services, parking space to the ski lifts, be prepared for continued disappointment due to long ques and extremely limited availability.

When booking a place to stay, I always check trip advisor and this place has had no reviews for a long time which made us a bit wary. But we went for it anyway and glad we did. We had an apartment on the ground floor, it was clean and had everything we needed for a family of 4, one bedroom (mattress is very hard, just a heads up) and a sofa bed in the lounge. The water is very hot making for a perfect bath after a days skiing. The staff in reception are very friendly and they allow you to keep your bags there until you can check in. They also have a supply for sledges you can borrow to play on the runs outside, lots of fun!! The pool was larger and warmer than expected, the hot tub could be warmer but it was nice for somewhere to relax. They are situated just off a red run, which you can cut across from the green too. So almost ski in and out which was ideal. If not, just a few mins walk to the gondola and base of the slopes. Each apartment has its own lockable locker for your skis/boots specifically to your appartment. We would highly recommend staying here and if we come back to this resort, will book here again.

Semaine passée dans cette résidence Lagrange Vacances, bien située dans la station. Parking et casier à ski bien pratique. Équipes technique et accueil souriantes. Par contre, appartement sale, murs également, mobilier très abîmé, moquette très mal nettoyée qui date certainement de la construction de la résidence (2007). Pourtant, on m'a certifié que les équipes de ménage le faisaient après que chaque locataire ait nettoyé avant son départ.... (!?) ; on nous a dit que les saletés sont à cause des locataires non précautionneux. Le problème n'est pas là ; je n'ai pas payé le prix correspondant aux prestations. Résidence en général vieillissante. Appartements côté rue avec un vis à vis important. Déçus de notre 1er séjour chez Lagrange Vacances. Rapport qualité prix très mauvais.

Avis négatif (en attente de la fin du séjour) Séjour particulièrement décevant : une odeur d’urine flotte dans les toilettes, rappelant celles d’un vieux bar. De plus, la promesse « au pied des pistes » est trompeuse : depuis le bâtiment B (ou tout autre que le A), il faut soit escalader avec ses skis, soit marcher sur la route enneigée ou verglacée. Pour les familles avec de jeunes enfants ou des allergies, évitez cet endroit : la moquette semble infestée d’acariens (mon enfant a subi une forte réaction allergique) et la pharmacie la plus proche n’est même pas dans la station. Lorsqu’il a fallu demander un aménagement pour mon enfant handicapé (le local à skis était difficile d’accès), j’ai essuyé un refus total et un manque total d’empathie. Pourtant, en tant qu’établissement recevant du public, il me semble qu’ils ont un minimum d’obligations commerciales et légales pour discuter d’une solution, ne serait-ce que pour les personnes à mobilité réduite. Au lieu de chercher à aider, la responsable est restée fermée à toute proposition. Quand j’ai évoqué un éventuel avis négatif, elle n’a même pas tenté d’améliorer la situation ; elle s’est contentée de me souhaiter « un bon séjour » sur un ton clairement désagréable et toxique. Autre point : la piscine se trouve dans le bâtiment A, donc si vous êtes logé ailleurs, prévoyez de ressortir les cheveux mouillés au froid (surtout pratique pour des enfants…). PS : il a fallu aussi attendre plus d’une heure avant d’avoir les clefs alors que nous étions à l’heure (imaginez avec trois enfants en bas âge après le voyage). Pour l’instant, cet avis est temporaire : j’attends de voir si la direction compte réagir avant la fin de mon séjour. Les seuls points positifs demeurent l’ascenseur, le chauffage et la literie corrects. Malheureusement, leur attitude risque de peser lourd dans l’évaluation finale.

Parfait Séjour fort sympathique, personnel disponible, restaurant en bas de la residence, piscine, service de boulangerie.... Tout a disposition... Top ! Je recommande