Holiday Inn Fort Worth North-Fossil Creek

Это был отличный отдых, за исключением того, что вы должны заплатить за завтрак, и бассейн был закрыт

Clean, hot tub very nice. Close to where I needed to go. Staff very friendly. Martha

Nice hotel. Great breakfast. Pool and indoor jacuzzi were great! Had the jacuzzi room it was nice also

De verdad excelente ubicación y muy limpio súper bueno

The ease of check in was fast but it was downhill from there. The room that I was initially given was not ready for me because it had not been cleaned. There were towels on the floor and someone had used the bed. I went downstairs and the agent issued another room. It was better but the the TV in the living area didn’t work, the room stunk , and the bed was horrible. The other big issue was the hotel is under construction. It’s ran down, it’s dusty, there was water on the lobby floor, dining hours were weird because of the remodel. It was not a good stay. I wish I could be refunded or given credit for another stay somewhere else another night. Rooms are so expensive and the quality is terrible. If I would have known it was under construction I would have went elsewhere or stayed next door at the cheaper place. Sad and wasted money!

If the shower water temperature was a bit warmer, I would give it a five stars. The room was very clean. We had the room with additional space and it was super spacious, same for the bathroom.

The room I reserved was not provided and we did not have a place for one member to sleep so she slept on the floor. The staff wasn’t pleasant not accommodating.

Staff was careless, rude and not helpful at all. Our tv did not work, toilet did not flush properly and when I called the front desk the girl was extremely rude and said she was going to have someone come look at it or call management to have a partial refund on my room. She said she would call back and never did. No one came to fix anything and nothing was done about the charge on my room. The next morning I was told by the breakfast attendant to go to the front desk and ask for 1 more free breakfast voucher and the lady at the front desk was incredibly rude. All around just an awful experience. The hotel has recently been updated but obviously the staff has not been.

The motel it’s self seemed fine but the ones next door I cant say was. Seen lots of crack heads in the area. The staff mainly the women working the desk was super nice and helpful. We would definitely come back. Seemed to be centrally located to a lot of fun things.