Holiday Inn Fort Worth - Alliance

WARNING!!! In case the general manager Rosie's respons to this review also. It is all lies. I was calm yet firm and did not have to rush off. They claimed their system was down. Repeatedly they did not call me back, did not take care of my situation and still have not taken care of my situation. It is complete lies! Look at the other reviews it it's not just mine. She did not want to do anything to compensate me! She is an awful human being by my experience with her. She's obviously very miserable and does not know how to do her job. How she has a job there is beyond my understanding! As a business owner, I would never allow her to represent mine! Absolutely most unprofessional GM Rosie was rude, sarcastic, uncaring about the many problems that I experienced staying at this property! I travel a lot and this was the worst experience of my life! Go elsewhere and save yourself time, money, a headache dealing with lazy, inconsistent workers. They overcharged me, it's taken seven phone calls and still isn't corrected, nobody calls me back, I have to call them. The entire stay was frustration of multiple mistakes, a wrong wake up call at 4:00 am not meant for me, terrible communication on my breakfast package and how it worked, added charges to one of my two rooms that was incorrect. Took three trips to get my breakfast correct. I'm livid by their snarky unprofessional attitude!! Seriously, stay elsewhere when in Alliance/Ft. Worth, Texas!

ROACHES!!!! I checked in, visited with my boss before checking in, unpacked, saw and killed Roaches, checked out! DONE! The hotel is decent enough but I just couldn't stay there knowing there are Roaches. They don't stay in one room either.

I stayed over night to wait for a wire transfer for a business deal. This location was close and affordable,. I had read some reviews from people who said they didn’t take care of them. True, I was missing some shampoo. I went to the front desk and was immediately given a supply. The front desk was wonderful. The room was very comfortable and clean. The shower worked great. That’s what you want. As far as hearing people, I never heard anyone else. Breakfast: I did pay for breakfast and I was glad I did. It was amazing. One breakfast was the biscuits and gravy which I thought was only B&G but it included eggs, potatoes and more. the other was an egg and potato breakfast and they both were amazing. Because I did not have a car I ate dinner there and it was wonderful. I would definitely stay again.

This place is awesome! Staff is friendly and helpful. We had dinner and drinks in the restaurant/bar and it was great. The hotel is super clean, smells awesome and the beds are very comfortable. Plenty of nearby shopping and restaurants. Gas saturation next door and a whataburger as well. I definitely recommend this hotel.

1) You will hear anyone simply walking above you…even in the middle of the night. Feel bad because of our own walking. 2) Swimming pool outside really is a wading pool…too small to swim. 3) Breakfast is expensive…examples: orange juice $3; scrambled eggs $3.50; toast $2; coffee $2.50; bacon $3.50… 4) Shower slick enough to cause fall. Terrible hazard and a lawsuit waiting! 5) I am allergic to DOVE soap and there was no alternative. 6) No coffee unit in room. Told we would get one but never arrived. 7) Light only available on one side of bed for reading in double queen room. Headboard blocks light for person outside. Yes the rooms are spacious. Yes the hotel feels and smells new. Yes the beds are comfortable. This raised our rating a notch. We picked this off the map traveling I-35. Next time we would choose a different place.