Hilton Foshan Shunde

The hotel is located in a vibrant area, surrounded by many restaurants and attractions. A Starbucks café is conveniently located in the adjacent building for coffee lovers. The staff was exceptionally friendly and even granted me a complimentary late checkout after I overslept.

We're leaving the Hilton Shunde today very, very disappointed. I ate some old shrimp the day I arrived at this hotel, which gave me a rash overnight. I went to the pharmacy to buy my medicine. Until then, many of the staff seemed very concerned. And I believe they were. On the second day (today), I had episodes of intense abdominal cramps and almost fainted in the hotel restaurant. You can watch the videos if you want. Two employees even noticed I wasn't feeling well, so I asked for water and went to my room. The hotel staff are spectacular, but I felt a lack of concern from management as time went on. At first, they were very helpful, but then they seemed to disbelieve. Someone at the front desk, I believe a manager, told my husband that they were "looking into the matter" and that they weren't sure if the shrimp was actually what had hurt me. What???? Was I lying? We missed two days of our trip with our kids because I ate some bad food. And the hotel offered us an upgrade if we wanted to stay and pay for an extra night. Money isn't the issue, but we felt distrusted by the hotel management. I regretted not mentioning at the lounge that the shrimp tasted spoiled and old. I only told my husband. I could have told the hotel staff. I arrived at this Hilton thinking it was a Hilton like the others we've been to, but I saw a huge difference. Especially in "****'s" statement: "We're not sure if it was the shrimp that did the problem.” We are very very very disappointed. I hope it not happening with another guest. Never.

Very comfy environment with helpful staffs. Enjoyed staying in this hotel this time very much. Will also book this book next time arriving Shunde.

Very nice hotel, big rooms, everything is automatic, I liked it very much.

酒店位置座落中心，鄰近大型商場及購物中心，交通方便，酒店職員服務欣勤，態度和藹可親，助於助人，設施良好，泳池適中，房間清潔。

這是一次特別好的住店體驗，首先特別感謝酒店的金鑰匙黃曉東先生，這次女朋友生日所以訂在了這裏，他提前幫我安排好了房間，並進行佈置，十分驚喜！還精心的為我們準備了煲仔飯蛋糕！簡直是美味與顏值並存！在這裏我再次感謝黃先生，真正意義上的為客人帶來滿意加驚喜！下次還會再來這裏入住！