NH Collection Frankfurt Spin Tower

First of all: The view was absolutely stunning! I couldn’t take my eyes off this view. The hotel room was really big and open, as well as the bed which was huge and comfortable. I just liked the overall vibe. Also I liked the fact that you were able to turn on both showers. In my opinion the room had no flaws and was one of the best rooms I have ever stayed in. The only minus point I have is that during check-out there was a mistake and the staff wanted me to pay for the room again (even though I had already paid for the room online before).

Worth money i paid. Location is accessible to public transportation and also feel very safe

The room is dark. There are only few lamps in the room. One of the table lamp was out of order. The design of the tap is bad. The water easily pour out when washing hands and whole body get wet!

I am not recommend book this hotel.Too bad. First day , I take the shower at the morning . Suddenly,some body open my door say hi , I called reception I ask them what happen? They reply the house keeping want to clean up my room. I said they clean up at 9:30 am whether so early ? They told me because their hotel had too much floor. Second day , I put the don’t disturb card outside, the house keeping still coming my to clean up . Omg ! After the dinner, I back my room, I cannot open my room door, I told reception they re- verify room card . And I complained the house keeping service to them . The reception said he don’t understand English, he will ask manager to contact me after 20mins . But nobody contact me until check out. No privacy, always open the room door . Final day , I check out and settle the payment. Reception said the card machine had been loading , I requested to pay cash , he said cannot. I wait around 10 minutes I rush them again . They said i can pay cash. I only have a breakfast in hotel one time the cost should be 54 euros but they charge me 65 euros. I requested the receipt,they said they can’t provide because their computer still cannot open. I ‘m in a hurry，I don’t want to miss the train. So no time to argue with them.

Perfect hotel in Frankfurt center, close to the airport, good views of the city from the room, free welcome drink, what else’s do you want? Will definitely stay here again

Perfect place to stay for business travelers. Worth your money