La Quinta Inn & Suites by Wyndham Nashville Franklin

Would never stay there ever again! Rude staff! Smelly outdated rooms! Terrible overall experience and don't recommend this hotel to anyone ever!

This is NOT the place to stay! Check-in was fine, but the place is in terrible condition. Lots of renovations going on in all areas of the hotel. During checkin, the front desk person was on the phone and assuring some potential guest that they were just doing a little “touch up”. Simply a lie. Our room was spacious and the bed was comfortable, but that’s the only good thing I can say there. Dirty floors, no toilet tissue, bright light coming in during the night, air conditioner rattled when running, tv volume stuck on LOUD and unable to lower volume, and skimpy breakfast. When we arrived in the breakfast area, the water dispenser spigot was open and emptying onto the floor. We closed the spigot and notified the employee at the front desk (some 20 feet away). He just looked at us and did nothing. Did not even put out a wet floor caution sign! Twenty minutes later water was still standing on the floor. This was not the first bad experience we had at a La Quinta, but it will be our last. We will never stay in a La Quinta again!

The gal at the front desk was lovely. The room was newly renovated, but not fully detailed and cleaned up from construction. There was even a door hinge left on the vanity. The floor had residue from the construction in the bathroom. Could be a nice place, but not ready yet.

The hotel is doing a major updating. Our room the ac was too loud to run at night and the fan in the bathroom to loud. When I let the counter person know this morning is was like no big deal, who cares.

Worst La Quinta on Earth. Whole hotel is under construction. Doors and door frames in the hallway drywall, dust everywhere and construction cruise running drills, grinders and welding from about 8:30 AM to 8:30 PM every night. stayed three nights asked for room service every day. Never got it; one excuse after another. Their complementary buffet consist of coffee, plain bagels, plain toast, waffles, and two kinds of cereal with milk. No juice no fruit no yogurt not even any sweetener other than sugar. No towels at the pool. no extra security lock on the door and not even any hangers to put my clothes up with asked for hangers. They said they ordered the wrong one. Tough luck. Don’t stay here don’t.

The hotel never cleaned my room ( there 5 nights) did not change out my towels and i had to empty the trash each day. The tv had no remote and some of the lights in the room did not work. The fridge did not cool, and the staff said, they all were like that. Construction in the hallway made it noisy. When I asked for a discount, they said no.

It will be very nice when the renovations are complete. What had been done is nice but I had a large paint smell and it as well as renovation dust caused my allergies to react and my asthma to bother me.

The hotel was undergoing maintenance when we arrived. It was loud and dusty. Our room was very small and cramped. The curtains didn’t close all the way and let so much light from the lamp outside that we could barely sleep. The window was not locked and the lock was broken. The bed sheets and comforter were paper thin and the mattress was rock hard. The breakfast was a joke. Barely any options. We were very disappointed with our stay. That is the worst nights sleep I’ve ever had. Pay the extra money and stay at one of she other local hotels. It would be well worth it.

Outside of lobbies were filthy with paint stains and rips of some sort if I remember, hotels themselves were pretty clean though. But the outside could use some new renovations for brand new carpet.