Holiday Inn Express & Suites Fresno Northwest-Herndon

The location is near railroad tracks so if you're a light sleeper, which I'm not, might not work for you. The layout of my room (don't know about the others) is a little problematic. There's a door to the bathroom which doesn't have a fan which automatically closes, trapping all the humidity in there. Also in my particular room, probably partially related to the last item is that there was some black mold on some of the grout. The shower curtain wasn't installed correctly so it would gradually slide towards the center, defeating the purpose of even having a curtain. It looks like there must have been some flooding at some point because the bottom of the bathroom door had a lot of water damage. But, the worst thing was the internet connectivity. This place had the worst I've ever experienced. I tried the wired and the wireless internet and maxed out at 4Mbps. Since I remote into work, this wasn't enough to make me even remotely productive. On the positive side, the supplied breakfast was good. I did let the lady at the front desk know about my experience; said she let maintenance know.

Very normal hotel. Better than most motel, breakfast is really good!

Very clean, exceptional service.

酒店雖然在馬路邊，隔音效果不錯，比較安靜，房間乾淨衞生，早餐也還不錯。

Rooms by conference meeting rooms get too much noise early AM from tables and chairs banging against the wall. Given only 2 rooms before exit door, it would be better to have this space as offices and rooms can be away from noise

It was fine. Price was right, breakfast included, housekeeping staff was attentive overall good place to stay. Starbucks literally 60 feet away from hotel front door

One problem. Bathroom set up for handicapped. Unsatisfactory shower. Level too low. Water did not drain properly. Instead of draining to a central drain in the floor it just pooled. Half the floor remained very wet. A big slip hazard

There was hair in the bed. The surrounding area was filled with boxes making it difficult to find parking.

Super noisy right next to the trains! Our room wasn’t ready for almost 40 minutes after check in time and that’s with them having three people cleaning it and me bugging them. Didn’t feel super clean - there was chewed gum stuck to the night stand and things were broken. We got to breakfast with the last 2 minutes and while we were quickly grabbing our food the girl cleaned and put everything away. I get we were there at the end but she was rude and passive aggressive. Wouldn’t ever stay here again.