Holiday Inn Express & Suites Dallas-Frisco NW Toyota Stdm

the property was great, breakfast was tasty, hot, and fresh. the only thing that was a little unusual was that parking was in back of the hotel. it was manageable tho.

It was not great. The refrigerator was set way too cold and froze my chicken Caesar salad. I will have to check the temperature next time. On Saturday morning the fire alarm went off and it was a false alarm and woke many people up. Lastly the water pressure could have been much better for the price paid.

The stay was fine rooms were super clean and breakfast was actually GREAT! Great customer service from Corey. Only issue I had was my deposits still are PENDING WEEKS LATER! My bank saying it them they saying it’s the bank but I was promised points that I NEVER GOT so maybe they don’t keep their word or release deposits back IDK! It was a issue with the Wi-Fi on a Saturday night and I asked what was going on in the front desk lady instead of saying there was an issue got smart with us like it was our fault. The Internet was out when she could have just apologize for the beginning about the inconvenience it’s not what you say is how you say it! I would definitely stay here again, but if they’re not gonna keep the word on giving me points because of the issue, I have with the laundry room and I don’t know I really would have loved to get this place to five star but I want my deposit back and my points that I was promised !

Stayed for one night. The room was very clean and the beds were very comfortable. I would definitely come again.

Good property for a quick over night stay. Rooms are super dark with limited windows and dark paint. But served its purpose.

The room I reserved was a king with a tub. The room I got had two queens and a shower. They were out of several items at breakfast and the pancake machine was out of order. It wasn’t terrible but didn’t meet my expectations.

A very clean and new property. Great/safe location. Soccer fields and stadiums in walking distance. Mini fridge and microwave are great. Actual HOT water and high flow showers. Fitness center is 5/10. Rooms are 7/10. WiFi is 1/10 third world quality from a decade ago.

A little nervous since there were a few reviews that were harsh. Everything but the pool was in good working order and had a great night's sleep and fantastic breakfast. We weren't going swimming so the pool was a non-issue, and it did look pretty with changing lights. For dinner we drove to Hutchins and had great BBQ, but got super smoked. Bathroom amenities are Dove products and were nice. Took a pleasant walk around the Toyota Soccer Stadium and soccer fields in the morning. Made my day even brighter.

I enjoyed my stay at Holiday Inn in Frisco. My family and I were in town for the Harry Potter Forbidden Forest Experience, so it was nice to come back afterwards and warm up with a hot shower and heated room. The bed was extremely comfortable and I was able to fall asleep quickly and get a restful night's sleep. We had one king bed and there was a lounge chair that my son elected to sleep on. The shower was clean and well stocked with conditioner, shampoo, body soap, lotion, and handwash all from Dove. The price was great for what we received. Although we did not wake up in time for the breakfast (guess we really slept good - all of us (5 year old and 1 year old included) until 10am!), it would have been included in the price which is a great benefit for those who are able to rise in time. Overall a great stay - they do have an outdoor pool, but it was way too frigid to use at the time of our stay, our son was sad about this, but in order to prevent hypothermia, we elected to pass.