Grand Inn

Hotel clerk continues to try to charge my card even after proof of first payment going thru… after giving me keys to the room and charging card he then tried to charge it again saying it didn’t show in his system yet I showed him proof of transaction on my statement but he still contested and ran card 6 times and still does even since I checced out

This was possibly the worst hotel I have stayed at in the United States. The property is awkward, with the entry not through the lobby, but through a security door at the back of the parking area. The hallways were filthy, with horribly stained carpeting. The room itself was horrible. The only lights were on either side of the bed, and I had to use a flashlight to unpack. I also had to use a flashlight to work my computer. There was no thermostat or other room air adjustment. The air conditioning was on full, probably to compensate for outside heat, and I had to sleep in a sweatshirt. It was too cold to take a shower. The bathroom had a pedestal sink with sloping sides. Nothing could be stored on it. There was only a very small 5 inch by 12 inch shelf which was inadequate to hold personal hygiene items. I stayed two nights only because I had prepaid and they refused to refund the advance for the second night. This place is truly horrible.

The room was a nice unfortunately it needs work. The walls were dirty and chipping. The ceiling in the bathroom was chipping paint. No AC but will charge $60 additional dollars for what? And the walls are super thin could hear everything. The floors have dips so be aware.

The room we were given was not the cleanest and the bed was in poor condition, would not stay there again

It was rundown not maintained, false advertising about pool and spa, no air conditioning

Great customer service, very friendly. There were some loud guests till like 3 am

Dirty facility, noisy, No elevator, expired snacks in the vending machine, ran out of TP twice… just not a good place to stay.

Good Parking- Quiet Area- Thin Walls so it depends upon neighbors as to how noisy or not it will be. Bed good- shower good- Great front desk!!😀

I had never stayed at a hotel that did not have an A/C unit in the room. It was sooo hot and I had to open the room and bathroom window and deal with all the noise from the street. I will never stay there again.