Hotel Do Centro

We loved this hotel. Old-style, but everything good and clean. But we didn’t like breakfast - it’s just bread and some cheese and meat. It’s better to have breakfast somewhere else. But room is really nice, clean and quite.

Ужасное обслуживание и ресепшн, система бронирования не работает. Мы забронировали номер онлайн, приехали, а у нас уже было три номера. Нас встретили, и мы были заняты. Женщина на ресепшене кричала, чтобы мы убирались, и отказалась вернуть деньги, которые были оплачены полностью, и ей было всё равно. Наш водитель, занимающийся установкой замков, вышел помочь, и она тоже кричала на него. Отвратительное обслуживание.

Так вот так, кондиционер только шумит, не холодно, сигнал Wi-Fi, когда он есть, прерывистый, как и телевизор принимает сигнал по Wi-Fi, про телевизор тоже стоит забыть. Если говорить о забывчивости, то просьба на ресепшене о тройной вилке ушла в небытие, ведь телевизор, холодильник и торшер, эти 3 единицы техники были на одну розетку (см. фото). Поэтому нам пришлось выбирать, или холодильник, или телевизор (нет сигнала), или лампу, то самое обязательное. Расположение отеля хорошее, с точки зрения чистоты нечего сказать и завтрак, который был скудным, не помешал. Короче говоря, жилье было зарезервировано с определенными условиями для отдыха на несколько ночей, и этого не произошло для самого необходимого - сна. Из-за жары было трудно заснуть, и мы проснулись посреди ночи, в такой же жаре... этот резерв не выполнил свою функцию.

I stayed at the Hotel do Centro for three weeks via a Jet2 package holiday. On arrival, and throughout my stay, all of the staff at this hotel were really nice and friendly, always saying hello or good morning, with one member of staff even welcoming me in the morning by name. The cleaning staff do a wonderful job with the room cleaned and towels changed every day of my stay. Again the staff at breakfast were also friendly with a morning, Bom Dia. The room itself was basic but with a comfortable bed and air conditioning. The shower was powerful with instant hot water. What I liked best, having stayed in Funchal five times previously, was how quiet it was at night compared to every other place I have stayed. With regards to things that could improved: 1) there is only a single power socket in the room. Thankfully, I had read reviews before staying and took my own trailing socket with me which meant no issue. 2) no kettle or coffee making facility in room. In all the hotels I have ever stayed, ie hundreds, this is the first time there has been no kettle. As someone who drinks several cups of coffee per day, I had to regularly go out for a coffee which ended up more expensive than it should have been. Come on Hotel do Centro, a kettle should be a minimum requirement!!! 3) it was suggested during my stay that I would need to move room part-way through my stay. This was unacceptable but thankfully resolved without the need to move. 4) the breakfast is almost exactly the same every day. When staying a few days, or perhaps even a week, this may be fine but three weeks of the same cheese slices, same processed meat, etc. got very boring. Would I stay here again? Absolutely, yes but I would be wanting a kettle next time.

This hotel is 30 years old and needs modernising! WiFi poor, one plug in room. Air con not working when we arrived but reception did not tell us or give any indication of when it would be fixed! Had to ask for a fan and glasses for water! No kettle or any water provided! Breakfast very poor, cheese and salami at its cheapest, but there was porridge there! No toaster or microwave! Had to walk to sister hotel two mins away for evening meal! Don’t bother very poor! We only ate there twice and went out into town for the rest of our stay! Even though it’s very central it’s noisy at night! Do not recommend you stay at this hotel!

Staff members are very efficient and helpful! Room was very clean but dated need renovation. TV not working but good WiFi connection and I can watch TV news using my iPad! Breakfast is ok! Lot of shop , restaurants and supermarkets near by.

I stayed in this place a year ago and what a dirrence! The personnel is really rude. Cleaning is not done properly! The breakfast lady has long hair and they are just in the food too.. she is late and coughing to the food.. not nice at all. Will not go again!

I do not recommend this hotel If you need a parking spot don’t rely on what it says here on the booking portal. I advised them before my stay that I would need a parking spot but they couldn’t provide it because they don’t really have a parking space. There a just a few parking spots in a partner hotel so you depend on being lucky or not. The staff at the reception was not helpful either. Breakfast was below standard. 1 hour after opening time the buffet was very empty. When I mentioned it to the staff the answer was that it’s just a simple basic breakfast. I believe there is a difference in a basic breakfast or empty buffet and I should not have to ask to refill the food. Although my stay was in November the room was so hot and air conditioning wasn’t working properly and was really loud. The only good thing to mention about the hotel was the location.

Hotel centrality located, quiet at night with easy access to restaurants and cafes nearby. Room comfortable and staff very helpful.