Pestana Village Garden Hotel

Looks lovely in pictures but in reality a dated unloved place. Centrally located but many steps and undulating pathways. Views are wonderful. Solemn staff. Expensive bars Unheated pool Gardens in need of a desperate tidy up and arborist !

Stayed for six nights in November 2023. Enjoyed my time very much. The extensive grounds really were a lovely tropical lush garden. My room was located on the -1 level. It was very quiet and the bed was comfortable. I booked a half board stay which entitled me to breakfast and a choice between lunch and dinner. Choosing dinner, I also had a choice between a daily themed buffet and three restaurants in the complex. Travelling alone, I decided to indulge in the nightly buffet. A few of the nights were better than others but overall I give the food a 7 out of 10. Desserts were minimal but adequate. Location was excellent. It was about a 25 minute easy walk to the centre of Funchal. Onsite there were two outdoor and one indoor swimming pools. I found the water temperature in the indoor pool quite cold and since it was only 23c, I didn't partake of the outdoor pools. I would certainly recommend a stay at the Pestana Village.

Beautifully clean hotel and lush grounds. We took the half board option and the food was very good. Room was spacious and well appointed. I like how the hotel did a review of our stay after a few days and asked how they could improve (I suggested that tea, coffee, milk would be useful- within a few hours we had 2 boxes of milk and lots of tea, coffee and sugar. Very friendly and helpful staff. I had a bad knee so used taxis to get into town (€5-6) but walkable if I had been fit. I especially liked the breakfast terrace.

Very nice and quiet atmosphere with a wonderful garden and gorgeous views by day and night. Very friendly service team and excellent food! Every evening unobstrusive live music - great singers! A big plus from our point of view is the buffet for breakfast AND dinner.

Loved this hotel. The Staff were excellent, especially Fabio and Jaoe Paulo on Reception and Manuel in the bar by the pool. The food was plentiful and good The bed was so comfortable too The gardens are excellent and a pleasure to walk around, very peaceful and relaxing

The hotel facilities were excellent. The hotel was well placed in Funchal and itwas easy to get into the centre. The hotel staff were all very friendly and helpful. Our only negative comment is that bedroom, whilst kept very clean and tidy, really needed refreshing and updating.

We returned again to Pestana Village for a lovely stay. The resort is incredibly well kept with gorgeous gardens and a non stop team of workers around the place. They have increased all their sustainability initiatives since our last visit all to the good. The staff are all lovely happy smiley and willing to help at all times. A really great place to base yourself when you are in Madeira. We will return

Thank you for wonderful stay, Staff are friendly and professional, never too much trouble!Gardens are beautiful and well kept. Just so peaceful and ideal for relaxation. Lovely hotel! Miramar restaurant has a warm ambience and very good food.