Gairloch Hotel 'a Bespoke Hotel'

We enjoyed a very pleasant and comfortable stay at Gairloch. The staff were outstanding and nothing was too much trouble for them to ensure our comfort.

Good Facility, delicious breakfast with historical outlook

fantastic views over gairloch bay, convenient stopover and warm welcoming atmosphere. very comfortable bed but quality of pillows needs to be improved. ensuite was functional although small which dated the room accommodation generally. would stay again if only for another chance to take in those impressive views.

SCOTLAND 500 My Wife and I stopped at the hotel as part of our Scotland 500 drive. The hotel is in a perfect location with an impressive view across the water. Great parking, staff, food and drink.

We were made feel very unwelcome. Having texted the property earlier in the day to say that we would be checking in late (initially thought to be around 8pm) we eventually arrived at 8.50pm. We first had to wait for a few minutes as there was nobody at the reception desk. When we asked about dinner we were told that we were too late and the kitchen was closing at 9pm. We then asked about bar food and even said that a basket of chips would do and at this we were directed to a takeaway in the town !!! Feeling a bit disgusted we were told that our room was in the second floor and that the lift was working. This was a huge inconvenience as my wife has limited mobility due to a bad knee. Having gotten to our room we decided to go to the bar and which was a very unwelcoming experience. At 9.20pm two members of staff arrived into the bar with burgers and chips - more or less what we had asked for but which could not be accommodated !!! Then at breakfast this morning we were met by a very stroppy woman (who had been in the bar the night before). The whole experience was extremely poor.

Staff unprofessional when we checked in. Food good and plenty of choice for drinks. Nice location, however, we were disappointed with our room. Despite being larger that we expected, the room was in need of an upgrade, with the bathroom being particularly poor. We only stayed for one night.