First, the location is great. Near to train station by taxi and walking distance to many shops and restaurants. The hotel has ongoing renovations, and the property is noisy between 9am and 5pm. It would have been great to know about this before checking in so that I could choose if I still want to stay there! The pillows are TINY and the bed painfully uncomfortable. The rooms don't have their own heating system as the hotel have central heating. Very uncomfortable as you need to open the window for some air. No telephone in the room. You need to go to reception for everything and oftentimes there's no one at the desk! Housekeeping need some attention. Upon check in I walked in the room with socks and after a few mins the socks were so dirty! However, during my stay I once forgot to lock my safe and upon return, everything was untouched, including the money. So well done for having trustworthy Housekeeping attendants! Laundry is borderline a joke and worst I've ever experienced. See photos. Clothes came back more wrinkled than they were when I handed them in! On duty manager had no clue how to handle the situation and actually asked me what I'd like them to do about it.
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