Susanf31
18 февраля 2025 г.
The Park Hyatt Vienna was simply fabulous! Everything was top notch. From the door men who took our bags, to the check-in personnel, to the concierge. I'm so sorry I didn't get the name of the concierge who helped me every single morning. This was our first visit to Vienna and every morning he would highlight a map of the city with suggestions on what to see and where to go and drawing out walking paths for my husband and me. He gave us great suggestions and couldn't have been more helpful. The location of the Park Hyatt can't be beat. It's in the heart of the city and walking distance to almost everything you would want to see and do. The breakfast buffet was good but I wouldn't call it fantastic. The buffet at the Hyatt du Louvre in Paris was much better. We also had a service issue on Sunday. For some reason, we just couldn't get served. They wouldn't even look at us. Our coffee didn't arrive until after we had eaten. It was bizzare. But service was great all other mornings so I will just chalk that up to a miss/bad day. If I had to be really, really nitpicky - I would say I didn't like the products in the bathroom. The soaps, shampoos, conditioner were not great. I would have far preferred L'Occitane products. But again, I'm nitpicking. I would stay there again in a heart beat. The rooms are stunning and spacious. The linens, beds, towels were luxurious. The service was excellent. The rooms themselves were over-the-top beautiful.
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