Beau-Rivage Genève

確實是非常經典的酒店，但是服務態度不咋全面，我定的湖景陽台的房間，結果陽台很臟，不清潔沒法兒坐外面，然後房間裏晚上還漏光，走廊的光。我反映了這個問題，她們也完全沒反應。怎麼説呢，還是讓我有點失望的

房間乾淨整潔

It's the first time for my wife and I to visit Geneva, the city of horology. The stay at Beau-Rivage Geneva is extraordinary. No other hotels that we have stayed before even come close to BRG. Starting from pre-arrival emails asking for our preference, Guillaume of the concierge team has proactively arranged Geneva Transportation Card for us to travel from airport to the hotel. Another colleague, Jonathan also helped us secure a table for dinner at Cafe de Paris on the first night. The highlight is certainly the surprised complimentary upgrade of our room to their Junior Suite with Lake View by concierge team, Celine, on our arrival. Celine is very friendly and helpful, accompanying us to our suite and showing us around inside the accommodation. Needless to say, the breath-taking view at the balcony, seeing the Jet d'eau Genève is THE reason for us to come all the way to Geneva! Knowing that we will leave early for a day trip on the 2nd day before the usual breakfast hour, Celine immediately helped us arrange a complimentary breakfast delivered to our room at 6:30am. That is really sweet and considerate. Another handsome gentleman of the concierge team also helped us delayed the check out time to 2pm on the 3rd day, allowing us to have adequate time to take a shower after strolling in the city for last minute shopping, before catching our flight in the afternoon. Last but not the least, upon leaving the hotel, another gentleman at the entrance helping with our luggage even provided us chilled bottle of mineral water, to keep us cool on our way to the airport via train! All these outstanding hospitalities have left fond memories in our hearts. We will definitely come back again to cerebrate important events of our life, such as Anniversary. Thank you once again for everything.