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Подлинные отзывы
Местоположение4.6
Удобства4.6
Сервис4.5
Чистота4.7
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Все отзывы(69)
Положительные отзывы(46)
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Отрицательные отзывы(1)
Гость
Гость проживал в авг. 2022 г.
Поездка с друзьями
Отзывов: 1
3.5/5
Опубликовано 8 окт. 2022 г.
Location is very good , But the room is to small , and facilities is very old , not value for the price , Room service is not good enough , the cleaner is not polite , Food is fine
Погружение в роскошь и комфорт, а также безусловную чистоту номера! Процесс приветствия и поселения/выезда в/из отель/я был очень гостеприимным и комфортным. Номер брали большой, с отдельной гостиной зоной и спальней, имеющий вид на озеро. Простор можно ощутить только будучи в комнатах! Чистота, комфорт до мелочей! В отеле, лифтах, номерах-прекрасные картины, мебель и декор, выдержанные в стиле роскошной эпохи, но цветовая гамма совсем не отягощает, делая отдых спокойным как дома. Дополнительно порадовала прекрасная детская комната в холле отеля из которой дочка не хотела уходить! Провести хотя бы день в отеле с бокалом вина на балконе за ужином или чашкой кофе и свежей выпечкой утром у окон с видом на озеро, гарантируют долгие волшебные воспоминания!
6/18
Ответ от объекта размещения: Dear anastasiya94, Thank you so much for your wonderful review. We are thrilled to hear that your stay with us was a memorable experience. It brings us great joy to know that our team and the services we offer met your expectations. Your kind words serve as a tremendous encouragement to all of us here at Beau-Rivage, and we will be sure to share your feedback with the entire team. We look forward to welcoming you back during your next visit to Geneva. Warm regards, Robert Herr General Manager
Katy K
Гость проживал в авг. 2023 г.
Пара
3.0/5
Опубликовано 10 сент. 2023 г.
Ужасный сервис , на террасе постоянно приходиться ждать по 15 минут , и звать всех официантов , номер старый и пахнет как у бабушки дома. Разбитая посуда на завтраке и на ужине , я же все таки ем не на вокзале , а в отеле 5 звезд , как это может быть . Завтраки тоже не понравились
Jeffrey S
Гость проживал в дек. 2024 г.
По делам
5.0/5
Превосходно
Опубликовано 16 янв. 2025 г.
Outstanding old world class with modern knowledge. Concierge Guillaume is a DHL customs paperwork genius! The facilities are excellent, the location is excellent. It is one of the finest hotels in the world. The staff was appropriately informed of my needs and everyone was very friendly. Attention to every detail.
Перевести
Ответ от объекта размещения: Dear sextonjeffrey, Thank you so much for your wonderful review. We are truly delighted to hear that your stay at Beau-Rivage Geneva provided the perfect respite during your business travels. We are especially grateful for your kind words about our concierge, Guillaume – we will be sure to pass along your compliments to him. We look forward to welcoming you back for another exceptional experience! Warm regards, Robert Herr General Manager
Kari W
Гость проживал в нояб. 2024 г.
Пара
5.0/5
Превосходно
Опубликовано 31 дек. 2024 г.
This hotel was amazing. Great staff, authentic and very luxurious. Bed was so comfortable, staff really cared and I’d definitely go again. Location was perfect, and the 2 story suite was beautiful. I wish I would have got my room upgrade, but other than that it was perfect. I highly recommend it over the four seasons. This is an authentic beautiful hotel, that speaks to the history of the city. 5 star all the way.
Перевести
Ответ от объекта размещения: Dear kariw437, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at our hotel. It’s fantastic that you found our staff to be attentive, the bed comfortable, and the suite beautiful. We’re also pleased that you enjoyed the location and the authentic, luxurious atmosphere that reflects the rich history of the city. We sincerely apologize for not being able to provide the room upgrade you were hoping for, and we will certainly take that into consideration for your next visit. Your high recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay. Best regards, Robert Herr General Manager
Sherpa606026
Гость проживал в нояб. 2024 г.
По делам
5.0/5
Превосходно
Опубликовано 14 дек. 2024 г.
OUTSTANDING! From the warm and friendly welcome at the door, to the staff inside, this is a historical luxury hotel that offered us a warm and welcoming stay for two nights. Views of the water and fountain, amazing decor, one could feel the love and care that had been designed and updated through time since it first opened years ago. I would stay here again in a heart beat, the experential stay, the location, everything in walking distance, I adored this hotel. The breakfast buffet and service was first class, the bar and dinner again were luxuriously divine. I also loved the elevator decor, smaller in nature as is for the region, it felt like my own luxury balcony. Highly recommended!
Перевести
6/7
Ответ от объекта размещения: Dear Sherpa606026, Thank you so much for your wonderful review. We are absolutely thrilled to hear that you had such an exceptional experience at our hotel. It’s fantastic to know that you felt warmly welcomed by our staff, enjoyed the breathtaking views, and appreciated the historic charm and luxurious atmosphere that we’ve carefully maintained over the years. We would be honored to welcome you back anytime. Thank you again for your kind words and high recommendation, we truly look forward to your next stay with us. Best regards, Robert Herr General Manager
Ramona T
Гость проживал в окт. 2024 г.
Семья
2.0/5
Опубликовано 18 нояб. 2024 г.
The room was old and very cold, there was no option for heating the room more than 22 degrees. It was the second time we stayed at Beau Rivage but for sure we will try different hotel next time we will be in Geneva. The rug in the room looks very look old. Location is good, Daily parking a bit expensive.
Перевести
Ответ от объекта размещения: Dear ramonat409, Thank you for sharing your feedback with us. We are genuinely sorry to hear that your recent stay at Beau-Rivage did not meet your expectations. Please accept our sincere apologies for the issues you encountered. We understand your concerns regarding the temperature in the room and the condition of the rug. We are constantly working to improve our facilities and your comments about the heating system and room decor will be reviewed as part of our ongoing efforts. As for the daily parking rate, we always strive to offer convenient and secure parking, though we recognize that it can sometimes feel like a higher cost. Be assured that the daily parking rate is in line with the standard pricing at other 5-star hotels in Geneva. We value your loyalty as a returning guest and hope that you will consider giving us another opportunity to offer you the experience we are known for. Please do not hesitate to reach out directly should you choose to stay with us again, as we would be happy to ensure your next visit is more enjoyable. Best regards, Robert Herr General Manager
Sherpa57990756371
Гость проживал в окт. 2024 г.
Поездка с друзьями
5.0/5
Превосходно
Опубликовано 16 нояб. 2024 г.
We dined in the ski village on the roof top overlooking Lake Geneva. It was a delectable experience, with traditional fondue whilst sat inside a ski lift. the service was impeccable, with the food & wine not falling far behind. A worthwhile experiences
Перевести
Ответ от объекта размещения: Dear Sherpa57990756371, Thank you for sharing your thoughts with us. I’m thrilled to learn that you had a wonderful experience in our gondolas. The happiness of our guests is truly our highest achievement. We look forward to welcoming you back to your home in Geneva in the near future. Best wishes, Robert Herr General Manager
NorthStar01339191208
Гость проживал в окт. 2024 г.
В одиночку
5.0/5
Превосходно
Опубликовано 1 нояб. 2024 г.
This was my seventh stay at the Beau-Rivage and again it showed what a very professional, elegant and friendly hotel it is! All staff from Front Desk to Albertine’s Bar to Housekeeping, etc are excellent. The hotel retains such an historic atmosphere although renovations to update are currently taking place in a very discreet manner. Each time I go I begin to plan my next visit and I wouldn’t consider staying anywhere else in Geneva!
Перевести
Ответ от объекта размещения: Dear NorthStar01339191208, Thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that your seventh stay at Beau-Rivage Genève was yet another memorable experience! It’s truly an honor to have you as a loyal guest, and we are thrilled that our team continues to meet your expectations with professionalism, elegance, and warmth. Thank you again for your continued trust in us—Beau-Rivage Genève will always be your home in Geneva! Warm regards, Robert Herr, General Manager
Гость
Гость проживал в февр. 2025 г.
Другое
5.0/5
Превосходно
Опубликовано 26 мар. 2025 г.
Such a beautiful, historic building and location. We were notified there was a bit of an issue with the plumbing in our room that was affecting the rooms beneath us. The staff brought it to our attention immediately and asked that we move to one of their penthouse suites… we did not have a problem with that. We dined in the hotel bar and had the most romantic little table in front of the window looking out over lake Geneva. We departed early from the hotel and without asking the hotel had packed us breakfast to go. The car service they arranged for us was on time and could accommodate our ski equipment. Be warned that cars in Geneva are expensive and the hotel was very upfront with us. The hotel is undergoing some renovations but we were in no way inconvenienced by this. The noise was minimal and only heard in the common area of the lobby. High Lu recommend this lovely establishment.