We booked a stay on 1st of January 2024 for our family of 4. We had an options of 2 connected Executive rooms, ideal variant for a family. Kids room was transferred into Twin by an evening service, great attention to details - we had 2 boys. Excellent welcome amenities: a bottle of wine, sweets, oranges, fresh and tasty cake from pastry chef. The little one received a toy and lots of candies :) Rooms are in excellent condition, all is perfectly maintained. Hotel has a beautiful Festive decoration - Bravo to the Team of HK, designers, florists. They created a magic atmosphere in the hotel. The service was good, we had a dinner in restaurant Lotti, we loved the design, the place is cosy. Spa area is very big, the temperature of a swimming pool is 28-29 degrees, ideal for a swimming and moving. Sauna, hammam are separated in zones: women/men. All is clean and very well maintained. The only particularity one should know: the kids under 15 are allowed to a Spa area (including interior swimming pool) strictly from 14:00 to 16:00. At check-in our rooms were getting ready only by 15:00, so please be ready to change yourself in Spa area directly to be able to enjoy a pool with your smaller kids. The hotel is a perfect place to relax and unwind, its location away the city centre is an advantage - a perfect option for a short break in a city with a feeling on being on resort. We recommend.
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