Emeralda Resort Ninh Binh

4 star resort with 5 star prices & 3 star services. Mar 2024 Vietnam is a very beautiful & culturally rich country. We visited Hanoi, Halong Bay, Hoi An, Da Nang & Ninh Binh on 11D/LON trip. Hospitality, reception & local immersion was outstanding at all places (except Emeralda) - people were welcoming & hotel staff were very courteous. Emeralda Resort at Ninh Binh was not so pleasant experience barring a few seasoned staff members. F&B Manager at Sen Restauran (morning paid breakfast) declined to entertain vegan food request & puréed fruit for 7 month infant, She said Kitchen's busy, we have large group to cater to. After much explanation she managed to get a fried rice (that's It!l) but for puréed fruit she denied & insisted I pay for it. Organic Restaurant is good, couple of staff there (mostly women) were courteous. Pool Bar attendant had some issues, not even acknowledging the greetings. Thanks to Ms Hung (Restaurant Manager), Mr Chung (Reception) & another Restaurant manager at Organic (missed her name) for making our stay bearable & manageable. They have a very wonderful property & spacious rooms, had the service been at par like ot 4 & 5 star resorts; it would be an ideal location for tranquility. Note: Vegan / Vegetarian food menu is limited & not allowed to buy food from outside.

房間還湊合，隔音效果差點，如果隔壁沒人還無所謂，陽台鎖着上不去。泳池可以，室內温水不會太冷。spa關門有點早，本來想去體驗一下的，但是在外面玩的比較晚所以沒體驗到。前台是拍照打卡地，園區有免費電瓶車，整體體驗還是不錯的。

A good place to hide away from the busy Hanoi. Green scenery, quiet environment, with an old Northern Vietnam village housing style. Some room amenities need better maintenance. The restaurant in the resort is fine. But for more local authentic meals (and cheaper too), there are local restaurants 100m away from the resort entrance, where both resort guests and local area residents go. It's also recommended during your stay to pay short visits to the nearby attractions (beside the well-known Trang An or Tam Coc): Van Long wetland nature reserve (walking distance), and Chau Son holy mother monastery (18km).

Phòng sạch sẽ và đầy đủ tiện nghi. Không giãn yên tĩnh và rieng tư hợp với cặp đôi và gia đình.

Resort rất nhiều cây, được chăm sóc cẩn thận. Chim tự nhiên cũng rất nhiều chào mào, khuyên, cu gáy. Phòng Family khá rộng rãi đủ chỗ cho 4 người. Đây là nơi lý tưởng để nghỉ dưỡng 1,2 ngày

This is pretty nice resort style accommodation. It's a bit old but that makes looks more rustical and adding to the atmosphere. It's got two pools (one indoor, one outdoor), gym, mini golf.

We booked a duplex and it was nice, but I wish there was a pantry and better layout of the area for some kind of living room given the size of the place. The resort itself was lovely and quiet over the Christmas period. Good at breakfast and dinner was good and reasonably priced.

Nice resort, far from city rush and noise. Loved the heated pool and food served was good. Flexible and helpful staff.

The accommodation is great, although it's a bit far from the city center. It is especially suitable for couples seeking a relaxing getaway.