Hotel Kalemi 2

Hola I just get the room for emergency n Chula Vista SD y went ti the lobby to check in 349 n rest for bith n my best fried get in the water no towel s any size ., do I run to the lobby n the guy at the fron desk no towels no towels n that’s all I ask why n no towels so n he tell me you have to come in in the morning to ask SO NO TOWELS THAT DAY IN ROOM 249 motel 6 Chula Vista

Check-in went well but then had to change rooms as the key did not work. New room was good and closer to my car. However, NO TOWELS. Even the next morning, guests were unable to get fresh towels. Couldn't take a shower. And lack of supplies for coffee. This wasn't my first stay so I know it could be better.

great location.... easy access to freeways... friendly staff... only downside was the noise of other guests at bedtime...

The room was dirty and the floor sticky. They didn’t refund me one day that I did not use the room because I preferred to move to other hotel. Bad service.

Staff at property were awesome. However the room was dirty and customer support was not helpful regarding a refund for a double charge. Room next to us was broken into while we were staying.

To start I got there a little early I got off the freeway and attempted to check in. The gentleman at the front desk seemed busy and with a frustrated voice he said no early check ins you have to come back at 3. So I left and came back about 3-5 min early to avoid waiting for everyone else to check in. He said again no early check in so I told him I will wait he then replied it's at least going to be 10 min you have to wait outside. So I won't to my car to get my phone and when I came back there was like 6 people in the office. So after I check in at about 3:20-3-30pm I head to the room and noticed it was dirty. As tired as I was I just turned the TV on and decided to sleep on it. When I woke up I had a few big bites on my legs and arms. And to top it off there was a baby crying most of the night. Overall bad experience

We checked in all was good. We went out for a while and when we got back our key wasn’t working and could visibly see that someone (not from our party) was inside our room. the hotel had given our room to someone else. All our stuff was already in the room and that other person didn’t bother to talk to the hotel about it. Overall incredibly disappointing. They require ID of all parties at check in…clearly they aren’t double checking and making sure names coincide with the reservation.

I showed them my itinerary. Motel 6 said “******* overbooked the hotel and did not honor my reservation confirmation number. I was screwed 115 miles from home

We paid $108 just to go to our room and not have not 1 pillow on the bed. We went to the office let them know and they let us know they would send pillows to our room. 3 hours later nothing. I was irritated so we decided to check out early and go else wear. Didn’t offer us a refund or anything. Wouldn’t come back here again.